Chapter One Lecture One

Question 1

What is Organizational Communication

Answer 1

The process of creating, exchanging, interpreting (correctly or incorrectly) and storing messages within a system of human interrelationships.

Question 2

Assumption Number 1 of Org Comm

Answer 2

Communication is central to the existence of the organization. There are different cultures, different ways of understanding. Organizations don’t exist without communication.

Question 3

Assumption Number 2 of Org Comm

Answer 3

Organizational Communication is a process.. You bring the past present and future to any interaction with anyone in the organization.

Question 4

Assumption Number 3 of Org Comm

Answer 4

Communication Involves more than the physical act of exchanging messages. Its more than just skill, takes energy, can’t just think about interacting with a person. Misunderstandings can occur at any point.

Question 5

Assumption Number 4 of Org Comm

Answer 5

“Misunderstandings” characterize communication in organizations. More than just a lack of shared meaning.

Question 6

What is a misunderstanding?

Answer 6

Problematic nature of interaction in organizational settings. More than just a lack of shared meaning. Struggles for power, culture age sex gender religious differences. Levels of hierarchy. Subcultures