HR 9

Question 1

When Wade was being onboarded, an HR profile was created for him and both the Employment start date and Employment type fields were filled in on the record. What kind of role did the system automatically grant him when these fields were completed?

A. Worker
B. Personnel
C. Client
D. User

Answer 1

C. Client

Question 2

Emily is looking for housing in the UK prior to her relocation. She created a new HR case to obtain an employment verification letter for her housing application. Once she is notified the request is complete, where can she obtain the document?

A. HR Case
B. Document portal
C. Employee Center
D. HR profile

Answer 2

C. Employee center

Question 3

Warren, an HR generalist, has been assigned to Emily’s employee verification case. While looking at the case, he notices that the Generate Document button is not yet visible. When will he be able to select the Generate Document action for the request?

A. Once the case is in Work in Progress state
B. Once he reviews the case
C. Once the case is in Ready for Work state
D. Once the PDF template has been converted

Answer 3

A. Once the case is in work in progress state

Question 4

Andrew needs to submit a request for direct deposit setup. What feature will he leverage from the Employee Center to submit the request?

A. Knowledge article
B. Service catalog
C. To-Dos
D. HR case

Answer 4

B. Service catalog

Question 5

Jessica wants to make all U.K team members aware of the details of an upcoming volunteer opportunity in December. How can she ensure the event is only presented to employees in the U.K?

A. Create a User Criteria record for the U.K employees and add it to the event
B. Create an Audience record for the U.K employees and add it to the event
C. Add each U.K user individually to the event
D. Create an access control record for the event

Answer 5

B. Create an Audience record for the U.Km employees and add it to the event

Question 6

Jessica created a new HR catalog category for a new hire store. What must she do to ensure the category is visible to employees on the Employee Center?

A. Publish the category
B. Assign a catalog item to the category
C. Assign the HR service to the catalog item
D. Associate a record producer HR service

Answer 6

B. Assign a catalog item to the category