HR 8 Flashcards
Which of these is the recommended way to trigger activities in a Lifecycle even in a particular order?
A. Create child lifecycle events that are triggered when the previous one is complete
B. Create separate activity sets and set each to be triggered on a specific date
C. Create activity containers and establish an order for each activity
D. Create separate activity sets and set each to be triggered based on the closure of the previous activity set
C. Create activity containers and establish an order for each activity
Scenario: the customer has purchased HR Core and now they want to add the Lifecycle Events application. For Lifecycle Events, they want to be able to assign tasks to groups outside of the HR organization. Which of the following items should they license?
A. Human Resources: Core
B. Human Resources: Employee Relations
C. Human Resources Scoped App: Lifecycle enterprise
D. Human Resources Scoped App: Lifecycle Events
C. Human Resources Scoped App: Lifecycle enterprise
In a lifecycle event, which of these allows you to define relationships between fields in various table?
A. HR Criteria
B. Activity field mappings
C. Activity conditions
D. Source mappings
B. Activity field mappings
Employee documents are categorized by which of the following; which may also include meta tags to make them easier to search for later?
A. Security Policy
B. Attachment Type
C. Topic Detail
D. Document Type
D. Document Type
What must be done to automatically move attachments from an HR case into the Document repository?
A. Select the Automatically Move Attachment box on the Retention policy
B. Select the Automatically Move Attachment box on the Document type
C. Select the Automatically Move Attachment box on the HR Service
D. There is no way to automatically move attachments into the repository
C. Select the Automatically Move Attachment box on the HR service
Before a Campaign can be published, some items are required. The following must be added before publishing: a start time, an audience, and which of the following?
A. At least one success goal
B. At least two employee tasks
C. At least one piece of content
D. At least one video link
C. At least one piece of content
Which of the following displays a rendering of campaign content to allow you to see how your campaign will be viewed by the employee?
A. Schedule of content
B. Campaign bundles
C. Portal preview
D. Overview
C. Portal preview
How can HR prevent an employee document, for example, a disciplinary report, from being visible to the employee in their Employee Center profile?
A. There is no way to prevent employees from seeing their documents
B. Deselect the Employee access box on the Document type form
C. Deselect the Visible to employee box on the HR Service form
D. Check the Employee access box on the Document type form
B. Deselect the Employee access box on the Document type form
Scenario: Adam is a member of the HR Tier 1 group and has the HR Basic [sn_hr_core.basic] role He is going on vacation and wants to use Granular delegation to delegate his HR tasks. Which of the following users should be assigned the HR tasks in his absence?
A. Anny - another user with the HR basic role
B. Emily - a user with the System Administrator role
C. He may only delegate to his direct manager
D. Jake - a user with the ITIL role
A. Anny - another user with the HR basic role
Which of the following modules allows HR administrators to restrict access to all cases on a COE or to specific HR Services without creating ACL records?
A. COE ACL Configuration
B. Client Rules
C. Application Restricted Caller Access
D. System Properties
A. COE ACL Configuration
The base instance contains several pre-built HR integrations. When configuring a pre-built integration which of these should be completed first?
A. Verify integration settings
B. Create an HR service to call on the integration
C. Perform dry runs
D. Provide source credentials
D. Provide source credentials
With an inbound integration, data is pulled from the third-party HR management system to the HR tables in ServiceNow. What starts the process for the integration to pull data into ServiceNow?
A. Credentials
B. Data mappings
C. An event or schedule
D. Data transformation
C. An event or schedule
If the customer wants to use the HR Integrations Framework to create custom Spokes for HR integrations, which of the following is required?
A. Integration Hub Basic
B. HR Core
C. ITSM Enterprise
D. Integration Hub Enterprise
D. Integration Hub Enterprise
HR case management at Cloud Dimensions no longer requires sending emails back and forth or having multiple phone calls. Instead, they capture all information in one place for processing. What feature makes this possible?
A. Knowledge article
B. HR profile
C. HR Case
D. Employee Center
C. HR case
Cloud Dimensions plans to leverage HRSD to deliver content to specific audiences at specific times. What feature makes this possible?
A. Employee Center
B. Campaigns
C. Forums
D. HR criteria
B. Campaigns
