HR 3 Flashcards
When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?
A. Form [sys_ui_form]
B. Metric Result [asmt_metric_result]
C. Question Answer [question_answer]
D. HR Case [sn_hr_core_case]
B. Metric Result [asmt_metric_result]
enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?
Translated versions related list
When creating a PDF Document Template, where does the list of Document Revisions come from?
A. From Managed Documents
B. From Document Templates
C. From Knowledge Articles
D. From System Documents
A. From managed documents
Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?
A. Profile Writer [sn_hr_core.profile_writer]
B. Profile Reader [sn_hr_core.profile_reader]
C. HR Case Writer [sn_hr_le.case_writer]
D. HR Case Reader [sn_hr_le.case_reader]
B. Profile reader [sn_hr_core.profile_reader]
What do client roles define?
D. Access for new hires, employees, alumni, contingent, and contract workers.
When creating a PDF Document template, the Document revision field must be completed.
How does the system determine which documents are available to be selected for this field?
A. You must be a member of the Owning Group for the Managed Document
B. All Documents are visible
C. Your group memberships and the Document owner field on the Managed Document record
D. You must have created the Managed Document record
C. Your group membership and the document owner field on the Managed Document record
What is used to create a link on an HR Case form that accesses information outside the application?
Link generator
When configuring a PDF Document Template, how does the system map form fields to ServiceNow fields?
A. The Document field type on the PDF Template Mappings record
B. The Preview value field on the PDF Template Mappings record
C. The Mapping field on the PDF Template Mappings record
D. The Document field on the PDF Template Mappings record
A. The document field type on the PDF Template mappings record
If a new HR Knowledge base is created, how can it be included in the Knowledge results section on the HR Case form?
A. Add it to the HR Template
B. Add it to the HR Service configuration
C. All Knowledge bases are searched by default
D. Add it to the Contextual Search configuration
D. Add it to the contextual search configuration
How is the HR template associated with an HR service?
A. On the HR service record
B. On the Lifecycle Event Activity Set
C. On the HR template record
D. On the HR case
A. On the HR service record
Where does the HR Administrator define which HR Profile fields can be edited in the ServiceNow instance?
A. HR Profile > Setup
B. HR Administration > Properties
C. HR Administration > Setup
D. HR Profiles > Properties
HR Administration > properties
What is the purpose of the Owning Group field on the HR Template?
A. They approve the Template to be published.
B. They own the Lifecycle Event.
C. They manage updates to the Template.
D. HR Cases are assigned to the Owning Group.
C. They manage updates to the template
What kinds of records can be created using HR Service Activities? (Choose two.)
A. Workflows
B. Tasks
C. HR Templates
D. Approvals
B. Tasks
D. Approvals
What are some of the benefits of having separate COE tables? (Choose two.)
A. Allows for an extra layer of security within the HR organization.
B. Allows HR case agents to gather the right information based on the Service.
C. Eliminates the need for an HR case agent.
D. Eliminates the need to create database views.
A. Allow for an extra layer of security within the HR oganization.
B. Allows HR case agents to gather the right information based on the service
Who can generate the PDF document on an active HR Case?
Only the assigned to person
