HR 6 Flashcards
If you wanted someone to administer the Employee Service Center without granting them the HR Admin role, which scoped Admin role would they need?
A. Service Portal Admin [sn_hr_sp.admin]
B. Widget Admin [sn_hr_widget.admin]
C. Employee Files Admin [sn_hr_ef.admin]
D. Integrations Admin [sn_hr_integrations.admin]
A. Service portal admin [sn_hr_sp.admin]
When does the platform assign a Client Role to a user?
A. Client Roles must be manually added to each employee record
B. When an HR Profile is created or modified for the employee
C. Client Roles are automatically added with Group membership
D. When a User record is created for the employee
B. When an HR profile is created or modified for the employee
If you had little coding experience and were tasked with adding new pages to the customer’s Employee Service Center, which Service Portal Configuration option would be best to complete the task?
A. Page Editor
B. Designer
C. Widget Editor
D. Branding Editor
A. Page editor
HR Administrators can configure a personal copy of the HR Case Dashboard using which of the following buttons? (Choose two.)
A. Change Layout
B. Delete Content
C. Modify Layout
D. Add Content
E. Add Layout
A. Change layout
D. Add content
What determines when the HR Chat queue is available?
A. Schedule field on the HR Profile
B. Schedule field on the User record
C. HR Chat is always available
D. Schedule field on the Queues record
D. Schedule field on the Queues record
If the HR Administrator group has been tasked with collecting Performance Analytics data, what additional role should be granted to the group?
A. Performance Analytics Data Collector [pa_data_collector]
B. Performance Analytics Administrator [pa_admin]
C. Performance Analytics Threshold Admin [pa_threshold_admin]
D. System Administrator [admin]
B. Performance analytics Administrator [pa_admin]
If the HR Administrator has only been given the HR Admin [sn_hr_core.admin] role, what additional role is necessary for them to configure all aspects of the Employee Document Management application?
A. Employee Document Management Writer[sn_hr_ef.document_writer)
B. Employee Document Management Reader[sn_hr_ef.document_reader]
C. EF Admin [sn_hr_ef.admin] role
D. No additional roles are needed
D. No additional roles are needed
If both the Knowledge Base and the KB article have no “Can Read” User Criteria, what role is required to read the article?
A. HR Basic [sn_hr_core.basic]
B. HR Manager [sn_hr_core.manager]
C. No role is needed
D. HR Admin [sn_hr_core.admin]
C. No role is needed
Using the base HRSD configuration with no integrations, when the subject person electronically signs an HR document or PDF document, the signature is saved as what?
A. a digital signature
B. a picture of the signature that is added to the document
C. a digital key
D. a digital certificate
B. A picture of the signature that is added to the document
What role needs to be removed from the Admin role at go live to prevent the System Admin from being able to see HR Profile information?
A. HR Manager [sn_hr_core.manager]
B. HR Agent [sn_hr_core.agent]
C. Core Admin [sn_core.admin]
D. HR Admin [sn_hr_core.admin]
D. HR admin [sn_hr_core.admin]
If you select Data type Numeric Scale on the Assessment Metric (Survey Question) form there is a Scale definition field made visible.
What does it mean to select High for the Scale definition?
A. It means a high score is bad
B. It means a high score is good
C. There is no option for Scale definition
D. There is no option for High
B. It means a high score is good.
What settings define and track cross-scope access to applications?
A. Access Controls
B. Restricted Caller Access
C. Access Restrictions
D. Business Rules
B. Restricted caller Acess
The Template field referenced on the HR Service record is used to do what?
A. Populate fields on the HR Case record
B. Filter who can access the HR Service
C. Create pre-configured responses HR professionals can use
D. Make the HR Service accessible on the Employee Service Center
A. Populate fields on the HR Case record
When is the Record producer field needed on the HR Service record?
A. When the HR professional will be creating Cases on behalf of the employee
B. When you want the employee to request the HR Service from the Employee Service Center
C. It is always a required field
D. There is no Record producer held on the HR Service record
B. when you want the employee to request the HR service from the Employee service center
What are the major HR Service Catalog components (Choose four.)
A. HR Template
B. Assignment Group
C. HR Catalog Item
D. Matching Rule
E. Record Producer
F. HR Service
G. HR Profile
A, C, E, F
