HPM 5.1 - CORRESPONDENCE Flashcards
1
Q
The ______ manual should be used for preparing written work.
A
Gregg Reference Manual
2
Q
Prompt replies as soon as practical. Normally within a ___ day timeframe.
A
15 business days
3
Q
______ shall be used for TIME-SENSITIVE mail.
A
UPS or FedEx
4
Q
Preferred mail carrier for overnight mail
A
UPS
5
Q
_____ shall be used for REGULAR and CERTIFIED mail.
A
USPS
United States postal service
6
Q
2 categories of correspondence
A
Cat 1 - Memo - CHP 51
Cat 2 - Letterhead (for outside state gov’t)
7
Q
What type of correspondence is used for elected state officials?
A
Cat 2 (Letterhead)
8
Q
Comm-Nets may be used to establish policy for a period of ___ calendar days.
A
90 calendar days
