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EBS Theory > How To Handle A Situatuon With A Customer > Flashcards

How To Handle A Situatuon With A Customer Flashcards

1
Q

What is the first step

A

Listen to what the customer has to say

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2
Q

What is the second step

A

Apologise to the customer

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3
Q

What is the third step

A

Provide a solution

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4
Q

What is the 4th step

A

Assure the customer that it will not happen again

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EBS Theory (17 decks)

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