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EBS Theory > Chapter 2 - Travel and Tourism > Flashcards

Chapter 2 - Travel and Tourism Flashcards

1
Q

what is tourism

A

it is the temporary movement of people from one place to another from where they live and work

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2
Q

who are tourists

A

tourists are people that travel from one lace to another from where they live and work

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3
Q

what does destinations mean?

A

it means the place of arrival

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4
Q

what does facilities mean ?

A

places of enjoyment

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5
Q

what are the two main categories in the travel and tourism industry?

A

travel agencies and attractions

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6
Q

what is a travel agency?

A

a travel agency is a business that sells travel products to customers

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7
Q

what are some examples of travel agencies

A

chan brothers , SA tours and CTC Travels

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8
Q

what are the products that the agency sells ?

A
  1. visa applications
  2. holiday packages
  3. travel insurance
  4. advice on the destination
  5. tickets for flights , coaches and cruises
  6. travel itineraries
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9
Q

what are tour operators

A

they sell and design travel products

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10
Q

what are tour agents and what do they do ?

A

they are people who sell the travel products to customers in the agency. They help to create and find suitable holiday packages for customers.

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11
Q

what are tour guides

A

A tour guide leads tourists or tour groups around the country by sightseeing tours and visiting attractions.

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12
Q

what must the tour guide do

A

They have to be knowledgeable about the attractions and they need to look out for the safety of the tourists.

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13
Q

what happens if a tourist in a tour group does not understand English

A

the tour guide has to teach the tourist on how to speak to the locals

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14
Q

what happens If the tourist does not know the directions

A

the tour guide would need to teach the tourist how to use digital maps .

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15
Q

what are the 4 main attractions

A
  1. nature and park reserves
  2. historical and cultural attractions
  3. commercial attractions
  4. events
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16
Q

what type of attraction can Tourists and locals visit these attractions if they are nature lovers or they are interested in learning about nature.

A

parks and nature reserves

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17
Q

what type of attraction can tourists and locals visit if they are interested in animals and their natural habitat

A

zoos and aquariums

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18
Q

what are some examples of parks and nature reserves

A
  1. east coast park
  2. bukit timah nature reserve
  3. MacRitchie reservior
  4. botanic gardens
19
Q

what are some examples of zoos and aquariums

A
  1. singapore zoo
  2. river safari
  3. S.E.A Aquarium
  4. night safari
  5. bird park
20
Q

what type of attraction can locals and tourists visit to understand more about Singapore’s culture and traditions

A

historical and cultural attractions ( museums )

21
Q

what are some places that they can visit if they want to understand more about Singapore’s culture and traditions

A
  1. National museum of Singapore
  2. National galley
  3. Singapore art museum
22
Q

where can people go if they want to learn more about the immigrants.

A

they can visit :

  1. Chinatown ( about chinese immigrants )
  2. Joo Chiat ( about the eurasian immigrants )
  3. Little india ( about the indian immigrants )
  4. kampong glam ( about the malay immigrants )
23
Q

what are commercial attractions ?

A

These are attractions that are places of interest that are created to satisfy the visitor’s needs for leisure activities.

24
Q

what are integrated resorts ?

A

Integrated resorts offer a wide range of attractions that include hotels , food and beverage outlets , shopping malls & theme parks.

25
Q

name the 2 resorts here in Singapore

A
  1. resorts world sentosa

2. marina bay sands

26
Q

what are theme parks?

A

Theme parks are places where you can go on rides and enjoy activities. These are made for visitors to have a fun and exciting experience.

27
Q

examples of theme parks

A
  1. wild wild wet at downtown east
  2. universal studios Sentosa
  3. adventure cove at Sentosa
28
Q

what are shopping districts

A

they are not shopping centers but they are places in Singapore that caters the shopping needs.

29
Q

what are some famous shopping belts

A
  1. orchard road
  2. mustafa
  3. bugis street
  4. arab street
30
Q

why do visitors come to singapore for events

A

they come here to participate in events and activities like dances , concerts, competitions , dramas

31
Q

what is the performing arts

A

these are events that involve staged performances that engage a live audience and these performances are usually in large spaces like the esplanade

32
Q

what are some examples of the performing arts

A
  1. dramas
  2. concerts
  3. musicals
  4. dances
33
Q

what are festivals for

A

they are held to commemorate the unique aspects of the country or community

34
Q

what are some festivals that are held here in Singapore

A
  1. Deepavali
  2. Chinese new year
  3. Hari Raya Adilfitri
  4. Christmas
  5. Singapore food festival
  6. Singapore international festival of arts
35
Q

what type of event do athletes or anyone who is interested in sports

A

sporting events

36
Q

what are sporting events

A

they are mostly competitive sports events that are organised to to draw competitors from all over the world

37
Q

what are some examples of sporting events

A
  1. Olympic Games

2. Sea games

38
Q

what does MICE refer to

A

it refers to a type of tourism where large groups come together from all over the world

39
Q

what does the M represent in MICE and what are they for

A

Meetings - they are used when people come together for the same purpose. Example for a religious gatherings or training sessions

40
Q

what does the I represent in MICE and what are they for

A

Incentives - they are used as travel benefits for employees which are given by their companies as a reward for their efforts and for all the hardwork they have done for the company

41
Q

what does the C represent in MICE and what are they for

A

Conventions - they are gatherings of large groups to exchange ideas , views and knowledge on issues ( like a discussion )

42
Q

what does the E represent in MICE and what are they for

A

Exhibition - they are different from conventions. Exhibitions are the largest international trade shows and fairs that are attended by people from all over the world ( Example : Singapore Air Show )

43
Q

Who are leisure tourists

A

they are people who travel for pleasure , rest and relaxation

44
Q

who are mature tourists

A

they are the elderly who travel for relaxation or just for fun and these people tend to enjoy the historical and culture attractions

EBS Theory (17 decks)

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