Helping Relationships Flashcards

1
Q

Core factors for effective counseling include:

A. expertness, attractiveness, and trustworthiness
B. Empathy, positive regard, and genuineness
C. id, ego, and superego
D. Power, confrontation, and directiveness

A

B. empathy, positive regard, genuineness

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2
Q

What is the primary goal of counseling?

A

To help individuals understand and overcome their personal issues.

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3
Q

True or False: Counseling is only for individuals with serious mental health problems.

A

False

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4
Q

Fill in the blank: The _______ process involves gathering information from clients to facilitate understanding.

A

consultation

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5
Q

What is the most important skill for counselors during consultations?

A

Active listening

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6
Q

Multiple Choice: Which of the following is NOT a step in the consultation process? A) Assessment B) Planning C) Evaluation D) Ignoring

A

D) Ignoring

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7
Q

What is the role of feedback in counseling consultations?

A

To provide clients with insights and encourage reflection.

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8
Q

What does the acronym ‘SMART’ stand for in goal setting?

A

Specific, Measurable, Achievable, Relevant, Time-bound

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9
Q

Fill in the blank: Counselors must create a _______ environment to foster openness.

A

safe

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10
Q

Which of the following is a common technique used in counseling?
A) Directive approach
B) Non-directive approach
C) Both A and B

A

C) Both A and B

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11
Q

What is the importance of establishing rapport with clients?

A

It builds trust and encourages honest communication.

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12
Q

True or False: Counselors should avoid discussing their own experiences with clients.

A

True

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13
Q

Fill in the blank: Counselors should use _______ questioning to help clients explore their thoughts.

A

open-ended

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14
Q

Which technique helps clients visualize their goals?
A) Visualization
B) Role-playing
C) Journaling

A

A) Visualization

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15
Q

What is the purpose of setting boundaries in the counseling relationship?

A

To maintain a professional and ethical relationship.

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16
Q

True or False: Only licensed professionals can provide counseling services.

17
Q

What is the significance of cultural competence in counseling?

A

It allows counselors to understand and respect diverse backgrounds.

18
Q

Which of the following is not a method for evaluating counseling effectiveness?
A) Client feedback
B) Board review
C) Peer review

A

B) board review

19
Q

The intended outcome of ____ is to assist clients in developing coping strategies and solutions.
A) Confrontation
B) Evaluation
C) Consultation
D) B and C

A

C) Consultation

20
Q

True or False: Counselors should always give direct advice to their clients.

21
Q

What is the most significant component of ethical guidelines in counseling?

A. They ensure the protection and well-being of clients.
B. They ensure the protection and well-being of the counselor
C. They ensure compliance for insurance
D. To provide guidance in treatment planning

A

A. They ensure the protection and well-being of clients.

22
Q

Fill in the blank: Counselors should continuously engage in _______ to enhance their skills.

A

professional development

23
Q

Which of the following is a key component of the consultation model?

A) Assessment
B) Diagnosis
C) Prescription
E) Formal Testing

A

A) Assessment

24
Q

What is the key role of assessment tools in counseling?

A. To select an appropriate theoretical approach for treatment planning
B. To diagnose pathology
C. To gather information and measure client progress
D. All of the above

A

C. To gather information and measure client progress

25
Q

A tool used to measure the level of empathy demonstrated by a helper or therapist

A. Beck Depression Inventory
B. 5 factor analysis
C. Likely Scale
D. Carkhuff Empathy Scale

A

D. Carkhuff Empathy Scale

26
Q

How many levels are in the Carkhuff Empathy Scale?

A. Two
B. Three
C. Four
D. Five

27
Q

What is Level 1 on the Carkhuff Empathy Scale?
A. Obstructed Listening
B. Minimal Listening
C. Mirroring Listening
D. Active Listening

A

A. Obstructed Listening
no empathy

28
Q

Which level of the Carkhuff Empathy Scale first indicates that the helper accurately perceives the client’s feelings?
A. Level 5 - therapeutic listening
B. Level 4- Empathetic Listening
C. Level 3 - Mirroring Listening
D. Level 2- Minimal Listening

A

Level 3 - Mirroring Listening

29
Q

True or False: Level 5 on the Carkhuff Empathy Scale is the highest level of empathic understanding.

A

True (Therapeutic Listening)

30
Q

Multiple Choice: Which level of the Carkhuff Empathy Scale is characterized by superficial understanding?
A) Level 1 - obstructed listening
B) Level 2 - minimal listening
C) Level 3 - mirroring listening
D) Level 4 - empathetic listening

A

B) Level 2.

31
Q

What is the primary purpose of the Carkhuff Empathy Scale?

A

To enhance the effectiveness of helping relationships.

32
Q

Multiple Choice: Which level is NOT part of the Carkhuff Empathy Scale? A) Level 0
B) Level 1
C) Level 3
D) Level 5

A

A) Level 0.

33
Q

Fill in the blank: Carkhuff’s model emphasizes the importance of ______ in therapeutic relationships.

34
Q

What type of feedback can be derived from the Carkhuff Empathy Scale?
A. Qualitative
B. Quantitative
C. Both

A

Qualitative

35
Q

Multiple Choice: Which level of empathy is characterized by the helper feeling the client’s emotions as if they were their own?
A) Level 1
B) Level 3
C) Level 5
D) Level 4

A

C) Level 5.

36
Q

What is the correct order of levels from 1-5 of Carkhuff’s Empathy Scale?
A. Obstructed listening, empathetic listening, mirroring listening, minimal listening, therapeutic listening
B. Therapeutic listening, empathetic listening, mirroring listening, minimal listening, obstructed listening

D. Therapeutic listening, obstructed listening, mirroring listening, minimal listening, empathetic listening

A

C. Obstructed listening, minimal listening, mirroring listening, empathetic listening, therapeutic listening