Handout 7

Question 1

pertains to an interdependent group of employees who unite around a particular task, project, or objective.

Answer 1

Team

Question 2

pertains to the collaborative effort of a group of individuals to achieve a common goal or to complete a task in the most effective and efficient way.

Answer 2

Teamwork

Question 3

refers to the various activities undertaken to motivate team members and increase the overall performance of the team.

Answer 3

Team Building

Question 4

Team leaders must be promoting honesty and transparency in the workplace as the foundation in building a team.

Answer 4

Establish leadership.

Question 5

Team leaders must identify the potential team members by assessing the skill set of the employees.

Answer 5

Establish relationships with each employee.

Question 6

Team leaders must examine the collaboration of team members and must support in the improvement of communication, cooperation, and trust among the team.

Answer 6

Build relationships among employees.

Question 7

Team leaders must encourage team members to share information among themselves and the wider scope of the organization

Answer 7

Foster teamwork.

Question 8

Team leaders must set team policies and promote team values in order to establish order within the group.

Answer 8

Set ground rules for the team.

Question 9

pertains to the willingness of an individual to put the team’s interests ahead of their own.

Answer 9

Selflessness

Question 10

refers to being reliable in accomplishing tasks efficiently in consistent manner.

Answer 10

Dependability

Question 11

It is the eagerness of an individual to accomplish tasks with team spirit.

Answer 11

Enthusiasm

Question 12

It pertains to being accountable for their actions, decisions, and performance

Answer 12

Responsibility

Question 13

It pertains to the ability of an individual to work together towards a common goal.

Answer 13

Cooperativeness

Question 14

It is the initiative of an individual to propose ideas and find ways to accomplish the tasks in spite of an apparent lack of resources.

Answer 14

Resourcefulness

Question 15

It pertains to the personal outlook of the people to remain positive in overcoming obstacles that they may encounter.

Answer 15

Perseverance

Question 16

need to realize that members of the team must be coached and not be bossed around.

Answer 16

Managers and supervisors

Question 17

are only in-charge to plan work, provide orders, monitor programs, and evaluate individual performances.

Answer 17

Bosses

Question 18

the facilitators of team development to continually improve performance.

Answer 18

Coaches

Question 19

approach the job in commanding the team and reprimanding mistakes.

Answer 19

Bosses

Question 20

approach the job from the perspective of leading the team in such a way that it achieves peak performance levels on a consistent basis.

Answer 20

Coaches

Question 21

team leaders must acknowledge and discuss the conflict focusing on its impact towards team dynamics and performance

Answer 21

Step 1: Prepare for Resolution

Question 22

team leaders must clarify the position of those involved in the conflict and make sure that everyone’s point of view is heard and understood.

Answer 22

Step 2: Understand the Situation

Question 23

the team must decide what decisions or course of action to take in order to reach an agreement among the group.

Answer 23

Step 3: Reach Agreement

Question 24

It is the fixed amount of money or the traditional regular pay of an employee.

Answer 24

Individual-based compensation.

Question 25

It pertains to the additional income of an employee, which s/he receives on top of the base pay for surpassing goals set for his/her individual performance.

Answer 25

Individual incentive compensation.

Question 26

It refers to the additional income received by employees on top of other company benefits for hitting a goal set for team performance.

Answer 26

Team-based incentive compensation.

Question 27

It pertains to other tangible rewards that employees receive apart from money like movie tickets, gift certificates, concert tickets, airline tickets, and electronic or household products among others.

Answer 27

Non-monetary rewards

Question 28

It pertains to the rewards that employees receive in the form of recognition and appreciation for a good performance

Answer 28

Intangible rewards.