Handout 5 Flashcards
It is a management approach wherein decision-making is shared with the subordinates
Employee Empowerment
It pertains to an organizational state where employees are given the responsibility to make improvements and the authority to make changes in the organization.
Employee Empowerment
An empowered employee is attentive to details, efficient, and self confident since s/he doesn’t need to stop working and consult a manager every time a decision must be made.
Improved Work Outcomes.
An empowered employee finds his/her job satisfying since s/he has a voice in the execution of his/her tasks.
Increased Employee Satisfaction
Empowering employees improves employee retention resulting to lesser cost incurred by the organization in terms of recruiting, hiring, and training of new employees
Cost Benefits.
Empowering employees provides opportunities for the employees to develop their skills and take on greater challenges and roles in the organization.
Career Development.
Employees always resist change and even positive change can be uncomfortable for employees because it involves a new unfamiliar territory.
Resistance from employees and unions.
Managers may feel insecure because they perceive that full implementation of employee empowerment will diminish their power as the boss
Resistance from management
A manager consistently supports empowerment programs and reinforces them in tangible ways.
Commitment
A manager promotes empowerment by being a consistent role model, mentor, and trainer.
Leadership
A manager constantly monitors employees to ensure that they are being empowered and acts quickly on employee recommendations.
Facilitation
The process requires managers to serve as facilitators in drawing out recommendations from group members
Brainstorming
It is a sophisticated form of brainstorming involving five (5) steps.
Nominal Group Technique.
It is a group of employees that meets regularly for the purpose of identifying, recommending, and making workplace improvements.
Quality Circles
This involves placing of vessels in convenient locations into which employees may put written suggestions for the process improvement of the organization.
Suggestion Boxes.
It requires managers to simply walk around the workplace and solicit inputs or suggestions from the employees for the process improvement of the organization.
Walking and Talking.
Empowered employees face ambiguous situations by taking the initiative to define the problem, consider alternative solutions, and move ahead with a solution rather than wait for an order from the management to do so.
Waiting to be told versus taking the initiative.
Empowered employees treat problems as opportunities for improvement, learning, and professional growth rather than complain about the problem and do nothing.
Seeing only problems versus seeing opportunities
Empowered employees apply logic, use reasoning, and apply their experience to challenge assumptions rather than accept an input without analyzation.
Accepting input at face value versus thinking critically.
Empowered employees take the initiative to propose for solutions rather than pass the ball to the management to make decisions.
Pass decisions up the line versus building consensus for solutions
Managers must establish a certain level of boundary or limitation to the employees in applying the concepts of empowerment
Unclear meaning of empowerment
Managers must provide training for all the employees in the aspect of critical thinking and good decision-making.
Lack of training of the employees
Managers must extend patience in the implementation of empowerment since employees need time to develop their skills, attitudes, and perspectives in an empowered way.
Lack of patience in the implementation of empowerment
