Grievances

Question 1

Grievances SOP:

Answer 1

• SOP 02.07.01
  
  • Grievances

Question 2

Grievances required steps:

Answer 2

Issue: Grievance

Immediate Actions

• Meet with employee about grievance

Investigate

• Review SOP 02.07.01 Grievances
• 1^st step-oral report to immediate supervisor within 20 business days that employee is informed of event
• Consult BC prior to providing response within 5 business days

Notify

• Battalion Management Team (BC and EMS Supervisor)

Document/Discipline

• Supervisors notes (names, date, time)

Follow up

• Delegate training for the shift to LT or Master Technician on SOPs and different avenues to pursue grievances (mediation for example)
  
  • Review training in 3 working days, have the training delivered in 6 working days