Google Ads as an example of Auction IT in E-Commerce Flashcards

1
Q

Costs of online advertising (6 pricing models)

A

Barter
Cost per thousand (CPM)
Cost per click (CPC)
Cost per action (CPA)
Hybrid
Sponsorship

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2
Q

The most expensive e-commerce pricing model

A

CPM, but most efficient in producing sales. Effective CPM is called eCPM

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3
Q

5 steps of customer conversion process

A

Awareness
Engagement
Interaction
Purchase Activity
Post-purchase/loyalty

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4
Q

What are three ways marketing analytics helps e-commerce businesses

A

Optimize ROI on website marketing efforts
Build detailed customer profiles
Measure impact of marketing campaigns

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5
Q

Awareness (e-commerce customer conversion process)

A

Unique visitors

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6
Q

Engagement (e-commerce customer conversion process)

A

Page views
Duration of visit
Content views

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7
Q

Interaction (e-commerce customer conversion process)

A

Posts
Likes
Tweets & pins
Comments

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8
Q

Purchase (e-commerce customer conversion process)

A

Enter cart page
Register
Purchase
Abandon

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9
Q

Post purchase/loyalty (e-commerce customer conversion process)

A

Repeat customers
Social site buzz
Service requests

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10
Q

Display network (for ads)

A

A group of over 2 million webpages, apps, and videos where your ads can appear
Reaches over 90% of internet users worldwide

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11
Q

Negative keywords

A

Used to exclude your ad when searched for

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12
Q

Ad extensions

A

A feature that shows extra business information with your ad, like an address, phone number, store rating, or more webpage links

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