Dashboards & E-commerce Performance Evaluation Flashcards

1
Q

Dashboards

A

Business and analytics presentation tool that provides rapid access to timely information and direct access to management reports

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2
Q

The 6 capabilities of dashboards

A

Drill down
Critical success factors
KPIs
Status access
Trend analysis
Exception reporting

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3
Q

Drill Down (dashboard)

A

The ability to go to details, at several levels

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4
Q

Critical success factors (CSFs) (Dashboard)

A

The factors most critical for the success of a business. These can be organizational, industry, departmental, or for individual workers

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5
Q

KPIs

A

The specifics measures of critical success factors (CSFs)

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6
Q

Status access

A

The latest data available on KPI or some other metric, often in real time

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7
Q

Trend analysis

A

Short-, medium- and long-term trends of KPIs or metrics, which are projected using forecasting methods

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8
Q

Exception reporting

A

Reports highlight deviations larger than defined thresholds

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9
Q

Metrics

A

Measure the things contained in dimensions and provide the numeric scale and data series for charts

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10
Q

Dimensions

A

A set of values by which you can group your data (eg: cost of sold goods = summing numbers of a metric)

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