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NBE/MO Funeral Service State Board Exams > Funeral Service Psychology & Counseling > Flashcards

Funeral Service Psychology & Counseling Flashcards

1
Q

Adaptation

A

The individuals, ability to adjust to the psychological and emotional changes brought on by a stressful events, such as the death of a significant other

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2
Q

Affect

A

External expression of emotion

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3
Q

Aggression

A

The intentional implication of physical or psychological harm on another

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4
Q

After care/post funeral counseling

A

Those appropriate and helpful acts of counseling that come after the funeral

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5
Q

Alienation

A

The state of estrangement an individual feels in social settings that is viewed as foreign, unpredictable or unacceptable

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6
Q

Alternatives

A

Providing a choice of services in merchandise available as families make a selection and complete funeral arrangements, formulating different actions in adjusting to a crisis

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7
Q

Anger

A

Blame directed toward another person

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8
Q

Anomic, grief

A

Grief we’re morning customs are unclear due to an inappropriate death in the absence of prior bereavement experience

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9
Q

Anticipatory, grief

A

Grief in anticipation of death or loss

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10
Q

Anxiety

A

Any emotion characterized by a vague fear or premonition there’s something undesirable is going to happen

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11
Q

At need counseling

A

Funeral Director counseling with the family from the time the death occurs until the funeral disposition

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12
Q

Attachment

A

The tendency to make strong affectional bond with others coming from the need for security and safety

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13
Q

Attending

A

Giving undivided attention by means of verbal and nonverbal behavior; listening

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14
Q

Attitude

A

A learned tendency to respond to people, objects, or institutions in a positive or negative way

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15
Q

Bereavement

A

The action or event of separation, or lost that results in the experience of grief

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16
Q

Chronic grief

A

Excessive in duration and never coming to a satisfactory conclusion

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17
Q

Client centered counseling/person centered counseling

A

Non-directive method of counseling, which addresses the inherent worth of the client and the national capacity for growth and health

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18
Q

Cognitive psychology

A

In Latin, to know
The study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes

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19
Q

Communication

A

A general term for the exchange of information, feelings, thoughts, and ask between two or more people, including both verbal and nonverbal aspects of this interchange

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20
Q

Complicated(abnormal, unresolved) grief

A

Grief that interferes with normal life functions without progressing towards resolution

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21
Q

Congruence

A

The necessary quality of a counselor being in touch with reality and others, perception of one’s self

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22
Q

Coping

A

Characteristic ways of responding to stress

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23
Q

Counselee

A

The individual seeking assistance or guidance

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24
Q

Counseling

A
  • Advice, especially that given as a result of consultation
  • A therapeutic experience for reasonably healthy persons. A counselors clients are encouraged to seek assistance before they develop, serious, neurotic, psychotic, or characterological disorders
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25
Counselor
The individual providing assistance and guidance
26
Crisis
A highly emotional temporary state in which an individual’s feelings of anxiety, grief, confusion, or pain, impair his or her ability to act
27
Crisis counseling
Interventions, which help individuals in a crisis situation
28
Death, anxiety
He learned emotional response to death related phenomenon, which is characterized by extreme apprehension
29
Defense mechanisms
And often unconscious mental process, used to defend against anxiety
30
Delayed grief
Inhibited, suppressed, or postponed response to loss
31
Denial
The defense mechanism by which a person is unable, or refuses to see things as they are, because search fax are threatening to the self
32
Directive counseling
Counselor takes an active speaking role, asking questions, suggesting courses of action
33
Discrimination
Treating members of groups differently, in circumstances where their rights or treatment should be identical
34
Displacement
Redirecting feelings towards a person or object, other than the one who caused the feelings originally
35
Emotions
Feelings such as happiness, anger, or grief, created by brain patterns, accompanied by bodily changes
36
Empathy
The ability to perceive another’s experience, and communicate that perception back to the person
37
Euthanasia
The right to die; an act or practice of allowing or causing the death of person suffering from a life-threatening or life limiting condition
38
Exaggerated grief
Reactions that are excessive and disabling
39
Facilitate
To assist the understanding of situation and options concerning the circumstances
40
Fear
Strong emotion marked by search reactions as an alarm, dread, or disquiet
41
Focusing
Centering a clients thinking, and feelings on the situation causing a problem
42
Funeral service psychology
The study of human behavior as related to funeral service
43
Genuineness
The ability to present oneself sincerely
44
Grief
Any emotion or set of emotions due to loss
45
Grief counseling
Helping people facilitate grief to a healthy resolution
46
Grief syndrome
A set of symptoms associated with loss
47
Grief therapy
Specialized techniques which are used to help people with complicated grief reactions
48
Grief work
A process occurring with losses aimed at loosening the attachment to that which has been lost for appropriate reinvestment
49
Guidance
Support or support system provided to the counselee who is seeking an alternative adjustment to problems
50
Guilt
Blaine directed towards oneself based on real or unreal conditions
51
Homicide
The killing of one person being by another
52
Hospice
A philosophy of care used in treating the terminally ill
53
Informational, counseling
Counseling in which a counselor shares a body of special information with a counselee
54
Masked grief
Experiencing symptoms and behaviors, which cause difficulty, but not attributing them to the loss
55
Mitigation
Any event, person, or object that lessons, the degree of pain in grief
56
Mourning
Outward expression of grief
57
Nonverbal communication
That which is expressed by posture, facial expression, actions, physical behavior
58
Option
Choice of actions provided through counseling as a means of solving the counselees problem
59
Panic
A strong emotion characterized by sudden and extreme fear
60
Paraphrasing
Expressing a thought, or idea in an alternate and sometimes shortened form
61
Preneed counseling
Counseling, which occurs before a death
62
Prejudice
Negative attitude towards others, based on their gender, religion, race, or membership in a particular group
63
Projection
Attribution of one’s unacceptable, thoughts, feelings, or behaviors to someone else
64
Psychology
The scientific study of behavior and mental processes
65
Psychotherapy (Jackson)
Intervention with people whose needs are so specific that usually they can only be met by specially trained is ation or psychologist. The practitioners in this field need special training, because they often work with deeper levels of consciousness.
66
Rapport
a relation of harmony established in any human interaction.
67
Rationalization
Supplying a logical, acceptable reason, rather than the real reason for an action
68
Regression
Returning to more familiar alert, and often more primitive molds of coping
69
Repression
Blocking or threatening material from consciousness
70
Respect
The ability to communicate the belief that everyone because this is the capacity and right to choose alternatives, and make decisions
71
Searching
Compulsive need to go after and retrieve that which has been lost
72
Shame
Blaine that is perceived to be directed towards one’s self by others
73
Shock
The reaction of the body to an event, often experienced emotionally as a sudden, violent and upsetting disturbance
74
Situational counseling
Related to specific situations in life that may created crisis and produce human pain and suffering
75
Social comparison
Making judgments about ourselves through comparison with others
76
Social facilitation
Occurs when an individual’s performance improves because of the presence of others
77
Stress
The mental and physical condition that occurs when a person must adjust or adapt to the environment
78
Stressor
Any event capable of producing physical or emotional stress
79
Sublimation
Redirection of emotion to culturally, or socially useful purposes
80
Sudden infant death syndrome (SIDS or crib death)
The sudden and unexpected death of an apparently healthy infant, which remains unexplained after a complete autopsy, and a review of the circumstances around the death
81
Suicide
They deliver it, and voluntary act of taking one’s own life
82
Summary
A brief review of points covered in a portion of the counseling session
83
Suppression
A conscious postponement of addressing anxieties and concerns
84
Sympathy
Sincere feelings for the person who is trying to adjust to a serious lost
85
Thanatology
The study of death, dying, bereavement, in the morning
86
Thanatophobia
Any rational, exaggerated fear of death
87
Unconscious
The region of the mind that is beyond awareness, especially impulses and desires, not directly known to a person
88
Verbal communication
Spoken, oral communication
89
Warmth and caring
The ability to be considerate and friendly, as demonstrated by both verbal and nonverbal behaviors

NBE/MO Funeral Service State Board Exams (24 decks)

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