FUNDA LEC WEEK 5 (PART3)

Question 1

The Institute of Medicine (IOM) and the Robert
Wood Johnson Foundation (RWJF) agree that
without exceptional nursing care and leadership,
readily available high-quality care cannot be attained.

Answer 1

true

Question 2

have the central role in ensuring high
quality, person-centered, safe and effective care.

Answer 2

charge nurses

Question 3

• In most cases, people
will perform at about
60% of their potential
with no leadership at
all
• Thus, an additional
40% can be realized if
effective leadership is
available

Answer 3

true

Question 4

defined as “the
process of influencing the activities of an
organized group in its efforts toward goal setting
and goal achievement.”

Answer 4

Stogdill (1982)

Question 5

It is a process whereby a nurse influences two or more
persons to achieve specific goal in the provision of
nursing care for one or more clients.

Answer 5

true

Question 6

• Gardner (1986) believes that 90% of leadership can be
taught.
• When nurses graduate they are not ready to assume a
leadership role. They require opportunities for self-
discovery to understand their strengths for skill
building.

Answer 6

true

Question 7

Formula for a successful
nurse leader performance

Answer 7

SKILLS: Technical, behavioral, conceptual
+
VARIABLES: Motivational, Abilities, Role Clarity
=
SUCCESSFUL NURSE MANAGER

Question 8

If anything goes really good then ‘you’ did it”.

Answer 8

bear bryan

Question 9

6 impact of nursing leadership style

Answer 9

employee attrition
high turn over
morale
patient care
poor feedback
less productivity

Question 10

models to help to guide
senior nurses in leading other staff. The two most
common are :

Answer 10

transactional models and transformational

Question 11

10 Roles of nurse manager

Answer 11

1. Creation of vision
2. Implementation of the vision
3. Facilitation of changes
4. Mentoring
5. Information collection
6. Evaluation of information
7. Communication
8. Decision making
9. Relationship development
   10.Control work environment

Question 12

• Visionary leaders lead organizations towards
success cause they have clear of organization’s
missions.
• Helping the associates also to focus on the same.

Answer 12

creation of vision

Question 13

• A nurse manger breaks down the mission into
specific & attainable goals.
• Manager helps the associates to recognize that how
the work done by them influences the mission of the
organization

Answer 13

implementation of vision

Question 14

• Dynamic organizations are always changing & the
mangers help to bring changes through their role of
change agents.
• They bring changes according to the specific
situational needs or an up gradation in facilities.
• They do this with full understanding of the concept
behind & also convey the rational behind to the
associates.

Answer 14

facilitation of changes

Question 15

• Dynamic organizations are always changing & the
mangers help to bring changes through their role of
change agents.
• They bring changes according to the specific
situational needs or an up gradation in facilities.
• They do this with full understanding of the concept
behind & also convey the rational behind to the
associates.

Answer 15

facilitation of changes

Question 16

• Manager recognize the talent of the employee & &
groom him for the up coming responsibilities.
• Managers with great visionary leadership motivate &
mentor their associates.
• Managers contribute to the professional development of
their employees by conducting performance appraisals,
encouraging personal growth, & increase productivity.

Answer 16

mentoring

Question 17

• New trends that might be needful to be implemented in
future are gathered by the manager.
• Maintain an ‘open door’ policy with their employees to
keep updated knowledge with issues that might be
causing dissatisfaction & discomfort among associates.

Answer 17

information collection

Question 18

• Received information must be evaluated in order to
determine who should receive the information & mode
of communication.
• Relevancy of the information to be passed on must be
checked by the manager.
• Data necessary to be shared with associates must only
be shared.

Answer 18

evaluation of information

Question 19

• Precision of time, place & person is must when the
process of communication runs.
• Use of appropriate method of communication, be it
face to face or in written form or be it through
electronic technical mode.

Answer 19

communication

Question 20

• Decision making at all levels is necessary for a
manager.
• Matters with little concern or with grave impact must
be dealt with fine precision by a manager.

Answer 20

decision making

Question 21

• A healthy environment is necessary in an organizations.
• A manager helps in construction of desired climate that
must prevail in an organization.
• Manager’s healthy interpersonal relationship with his
subordinates & superior, brings him ease with getting
tasks done by his subordinates & get directed by his
superiors.

Answer 21

relationship development

Question 22

• Manager must provide a nourishing & positive
environment to his associates.
• Work place with more supportive & collaborative
environment brings promotional vibe & satisfaction to
the employees.
• Negative environment brings down an organization.

Answer 22

control work environment

Question 23

5 qualities of nurse manager

Answer 23

CLINICAL EXPERTISE
COMMUNICATION SKILLS
FLEXIBILITY
MANAGING PEOPLE
OTHER SKILLS

Question 24

3 steps on how to be assertive

Answer 24

1. be confident, not pushy
2. listen, don’t pretend to hear
3. be clear, not confused

Question 25

CDP STANDS FOR

Answer 25

Continuing Professional Development.

Question 26

Continuing professional development should be a lifelong, systematic
and planned process to maintain and develop professional competence,
creativity and innovation.
Continuing professional development helps ensure your skills and
knowledge are up to date.
 CPD means by which professionals maintain, improve and broaden
their knowledge and skills and develop the personal qualities and
competencies required in their working lives.

Answer 26

true

Question 27

she introduced the concept of quality nursing
care in 1855 while attending the soldiers in the hospital during the
Crimean war.

Answer 27

Florence nightingale

Question 28

_________ is an ongoing systemic process
designed to evaluate and promote excellence in the health care provided
to the clients. - KOZIER-
• It is a sequential process that involves setting standards of care,
measuring patient care, according to those standards, gathering data
from chart review, observing patient care, interviewing patient care givers
and then making recommendations for improvement.

Answer 28

quality assurance

Question 29

it involves large governing of persons or agency ability to meet
established criteria or standards at a given time.

Answer 29

general approach

Question 30

Quality assurances are methods to evaluate identifies instances of
providers and client interaction.

Answer 30

specific approach

Question 31

refers to ways in which professional competence is
ensured and maintained. Three processes are used for credentialing in
nursing. They are accreditation, licensure and certification.

Answer 31

credentialing

Question 32

is a specialized form of credentialing based on laws passed by
a state legislature. A license is a legal document that permits a person to
offer to the public skills and knowledge in a particular jurisdiction, where
such practice would otherwise be unlawful without a license.

Answer 32

licensure

Question 33

State legislative bodies have authority to enact laws controlling occupational and
professional groups. Nursing is one of the groups operating under state laws that promote the general welfare by determining minimum standards of education through
accreditation of school of nursing.

Answer 33

accreditation

Question 34

Where as licensure measures entry-level competence, certification validates specialty
knowledge, experience and clinical judgment. Nursing certification is offered by professional organizations.

Answer 34

certification

Question 35

an organized effort whereby practicing professionals review
the quality and appropriateness of services ordered or performed by their
professional peers. Peer Review in Nursing is the process by which
practicing Registered Nurses systematically assess, monitor and make
judgments about the quality of nursing care provided by peers, as measured
against professional standards of practice.

Answer 35

peer view

Question 36

is a pre-determined baseline condition or leve

Answer 36

standard

Question 37

is defined as “an evaluation of patient care and analysis of
the written records maintained by nurses in patients treatment profile”.

Answer 37

nursing audit

Question 38

2 types of nursing audit

Answer 38

concurrent nursing audit
retrospective nursing audit

Question 39

5 nursing audit process are:

Answer 39

1. identify problem or issue
2. set criteria & standard
3. observe practice/data collection
4. compare performance with criteria and standard
5. implementing change

Question 40

9 FACTORS AFFECTING QUALITY ASSURANCE• Lack of resources

Answer 40

• Lack of resources
• Personal problems
• Unreasonable patients and attendants
• Improper maintenance
• Absence of accreditation laws
• Legal redress
• Lack of incident review procedures
• Lack of good hospital information system
• Absence of conducting patient satisfaction surveys

Question 41

8 QUALITY ASSURANCE PROCESS

Answer 41

1) Identify values
2) Identify structure, process and outcome standards and criteria
3) Select measurement
4) Make interpretation
5) Identify course of action
6) Choose action
7) Take action
8) Reevaluate