FUNDA LEC EXAM WEEK 5(PART 2) Flashcards
is designed as a resource for healthcare providers to improve
patient safety through effective communication and teamwork skills
(Health Research and Educational Trust, 2015).
• This evidence-based patient safety toolkit addresses the following:
• leading causes of medical errors
• helps organizations improve the quality, safety
• efficiency of health care delivery.
teamSTEPPS
TSTEPPS MEANS???
team strategies and tools to enhance performance and patient safety
TeamSTEPPS is based on a framework of four core competencies
• Communication
• Leadership
• Situation monitoring
• Mutual support
effectively exchange information among team
members, regardless of how it is communicated.
communication
direct and coordinate, assign tasks, motivate team
members and facilitate optimal performance.
leadership
develop common understandings of the team
environment, apply strategies to monitor team members’
performance, maintain a shared mental model.
situation monitoring
anticipate other team members’ needs through
accurate knowledge, shift workload to achieve balance during
periods of high workload or stress.
mutual support
There are three phases to TeamSTEPPS® implementation. What are those three???
- Phase One: Assessment
- Phase Two: Planning, Training, and Implementation
- Phase Three: Sustainment
A tactic used to communicate important or critical information. It informs
all team members simultaneously during emergent situations and helps
team members anticipate next steps.
call-out
A standardized technique communicating critical information that
requires immediate attention and action concerning a patient’s
condition. SBAR stands for Situation, Background, Assessment and
Recommendation/Request
SBAR
A strategy for closed-loop communication to ensure that information
conveyed by the sender is understood by the receiver as intended.
check-back
The transfer of information during transition in care across the continuum.
It provides an opportunity to ask questions, clarify and confirm. A specific
tool for this is “I PASS THE BATON” which is designed to enhance the
information exchange.
hands-off
A short session prior to the start of a procedure or event to share
the plan, discuss team formation, assign roles and
responsibilities, establish expectations and climate, and
anticipate outcomes and likely contingencies.
brief
Ad hoc meeting to re-establish situational awareness, reinforce
plans already in place, and assess the need to adjust the plan.
huddle
Informal information exchange session designed to improve the
team performance and effectiveness through lessons learned
and reinforced of positive behaviors.
debrief