FM 6-22 APP B Counseling Flashcards

0
Q

What are the characteristics of effective counseling

A
Purpose 
Flexibility
Respect
Communication
Support
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1
Q

What field manual covers counseling

A

FM 6-22 appendix B

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2
Q

What is the objective of counseling

A

For one person to help another

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3
Q

What are the three approaches to counseling

A

Directive
Non directive
Combined

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4
Q

Explain the advantages and disadvantages of directive counseling

A

Advantages:

  • Quickest method
  • Good for people who need clear concise directions

Disadvantages:

  • Tends to treat symptoms not problems
  • Tends to discourage subordinates from talking freely
  • Solution is the counselor not the subordinates
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5
Q

Explain the advantages and disadvantages of non directive counseling

A

Advantages:

  • Encourages maturity
  • Encourages open communication

Disadvantages:

  • More time consuming
  • Requires greatest counselor skill
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6
Q

Explain the advantages and disadvantages of combined counseling

A

Advantages:

  • Moderately quick
  • Encourages maturity
  • Encourages open communication

Disadvantages:
-May take too much time for some situations

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7
Q

What are the three major categories of developmental counseling

A

Event counseling
Performance counseling
Professional growth counseling.

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8
Q

What are some examples of event counseling

A
  • Instances of superior or substandard performances
  • Reception and integration
  • Crisis
  • Referral
  • Promotion
  • Separation
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9
Q

What are the four stages of the counseling process

A

1) Identify the need for counseling
2) Prepare for counseling
3) Conduct counseling
4) Follow up

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10
Q

What are the steps required to prepare for counseling

A

1) Select a suitable place
2) Schedule the time
3) Notify the subordinate well in advance
4) Organize information
5) Outline the counseling session components
6) Plan your counseling strategy
7) Establish the right atmosphere

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11
Q

A counseling session consists of what four basic components

A

Opening the session
Discussing the issues
Developing the plan of action
Recording and closing the session

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12
Q

What is counseling

A

The process used by leaders to review with a subordinate their demonstrated performance and potential

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13
Q

What are some counseling techniques leaders may explore during the non directive or combined counseling approaches

A

1) Suggesting alternatives
2) Recommending
3) Persuading
4) Advising

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14
Q

How many human needs are there

A
4 
physical
social
security
higher (religious)
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15
Q

What is tact

A

The ability to get a point across while maintaining good relations with others avoiding offense

16
Q

What are the seven steps to problem solving

A

1) ID the problem
2) Gather information
3) Develop criteria
4) Generate possible solutions
5) Analyze possible solutions
6) Compare possible solutions
7) Make and implement the decision

17
Q

What is communication

A

The flow or exchange of information and ideas from one person to another

18
Q

Leaders should seek to develop and improve what three leader counseling skills

A

Active listening
Responding
Questioning

19
Q

To ensure that they understand the message sent to them, the receiver should end what back to the transmitter

A

Feedback

20
Q

What are the qualities of an effective counselor

A

1) Respect
2) Self awareness
3) Cultural awareness
4) Empathy
5) Credibility

21
Q

In communications, your exchange of information has three important parts, what are they?

A

Message
Content
Context

22
Q

Name some good conditions that make for good discipline

A
High performance standards 
Loyalty to superiors and subordinates 
Competitive activities 
Tough training 
Open channel of communications
23
Q

What course of action should a supervisor take when a subordinate has been performing below his/her usual standards

A

1) Counsel about sub standards performance
2) Attempt to define the problem with the soldier
3) Afford opportunity and time to solve the problem
4) Make a written statement of counseling

24
Q

What are the stresses that influence behavior

A
Fear 
Hunger
Illness
Anxiety 
Fatigue
25
Q

By neglecting the welfare of your soldiers you will probably do what?

A

Lose their respect and loyal cooperation