FM 6-22 APP B Counseling Flashcards
What are the characteristics of effective counseling
Purpose Flexibility Respect Communication Support
What field manual covers counseling
FM 6-22 appendix B
What is the objective of counseling
For one person to help another
What are the three approaches to counseling
Directive
Non directive
Combined
Explain the advantages and disadvantages of directive counseling
Advantages:
- Quickest method
- Good for people who need clear concise directions
Disadvantages:
- Tends to treat symptoms not problems
- Tends to discourage subordinates from talking freely
- Solution is the counselor not the subordinates
Explain the advantages and disadvantages of non directive counseling
Advantages:
- Encourages maturity
- Encourages open communication
Disadvantages:
- More time consuming
- Requires greatest counselor skill
Explain the advantages and disadvantages of combined counseling
Advantages:
- Moderately quick
- Encourages maturity
- Encourages open communication
Disadvantages:
-May take too much time for some situations
What are the three major categories of developmental counseling
Event counseling
Performance counseling
Professional growth counseling.
What are some examples of event counseling
- Instances of superior or substandard performances
- Reception and integration
- Crisis
- Referral
- Promotion
- Separation
What are the four stages of the counseling process
1) Identify the need for counseling
2) Prepare for counseling
3) Conduct counseling
4) Follow up
What are the steps required to prepare for counseling
1) Select a suitable place
2) Schedule the time
3) Notify the subordinate well in advance
4) Organize information
5) Outline the counseling session components
6) Plan your counseling strategy
7) Establish the right atmosphere
A counseling session consists of what four basic components
Opening the session
Discussing the issues
Developing the plan of action
Recording and closing the session
What is counseling
The process used by leaders to review with a subordinate their demonstrated performance and potential
What are some counseling techniques leaders may explore during the non directive or combined counseling approaches
1) Suggesting alternatives
2) Recommending
3) Persuading
4) Advising
How many human needs are there
4 physical social security higher (religious)
What is tact
The ability to get a point across while maintaining good relations with others avoiding offense
What are the seven steps to problem solving
1) ID the problem
2) Gather information
3) Develop criteria
4) Generate possible solutions
5) Analyze possible solutions
6) Compare possible solutions
7) Make and implement the decision
What is communication
The flow or exchange of information and ideas from one person to another
Leaders should seek to develop and improve what three leader counseling skills
Active listening
Responding
Questioning
To ensure that they understand the message sent to them, the receiver should end what back to the transmitter
Feedback
What are the qualities of an effective counselor
1) Respect
2) Self awareness
3) Cultural awareness
4) Empathy
5) Credibility
In communications, your exchange of information has three important parts, what are they?
Message
Content
Context
Name some good conditions that make for good discipline
High performance standards Loyalty to superiors and subordinates Competitive activities Tough training Open channel of communications
What course of action should a supervisor take when a subordinate has been performing below his/her usual standards
1) Counsel about sub standards performance
2) Attempt to define the problem with the soldier
3) Afford opportunity and time to solve the problem
4) Make a written statement of counseling
What are the stresses that influence behavior
Fear Hunger Illness Anxiety Fatigue
By neglecting the welfare of your soldiers you will probably do what?
Lose their respect and loyal cooperation