Final Flashcards
To test
The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently
Management
Collections of people who work together and coordinate their actions to achieve a wide variety of goals
Organization
The people responsible for supervising the use of an organization’s resources to meet its goals
Managers
People, skills, know-how, experience, machinery, raw materials, computers and IT, financial capital, patents, loyal customers and employees
Resources
A measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals
Organizational perfomance
The ability to analyze and diagnose a situation and distinguish between cause and effect
Conceptual skill
The ability to understand, alter, lead, and control the behavior of other individuals and groups
Human skill
The job-specific knowledge and techniques required to perform an organizational role
Technical skill
specific set of departmental skills, abilities, and experiences that allows one organization to outperform its competitors
Core competency
specific set of departmental skills, abilities, and experiences that allows one organization to outperform its competitors
Restructuring
Contracting with another company, usually abroad, to have it perform an activity the organization previously performed itself
Outsourcing
Expansion of employees’ knowledge, tasks, and decision-making responsibilities
Empowerment
A group of employees who assume responsibility for organizing, controlling, and supervising their own activities and monitoring the quality of the goods and services they provide
Self managment team
Rise of Global Organizations Building a Competitive Advantage Maintaining Ethical and Socially Responsible Standards Managing a Diverse Workforce Utilizing IT and E-Commerce
Challenges for Management in a Global Environment
Ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than they do
Competitive advantage
