Chapters 2 Flashcards
Enduring tendencies to feel, think, and act in certain ways
Personality traits
Tendency to locate responsibility for one’s fate within oneself
Internal Locus of Control
Tendency to locate responsibility for one’s own fate in outside forces and to believe that one’s own behavior has little impact on outcomes
External locus of control
The degree to which people feel good about themselves and their capabilities
Self esteem
The extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence
Need for achievement
The extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and having other people get along
Need for affiliation
The extent to which an individual desires to control or influence others
Need for power
What managers try to achieve through work and how they think they should behave
Value
Managers’ thoughts and feelings about their specific jobs and organizations
Attitudes
How managers actually feel when they are managing
Moods and emotions
Lifelong goals or objectives that an individual seeks to achieve
Terminal value
The terminal and instrumental values that are guiding principles in an individual’s life
value system
Unwritten, informal codes of conduct that prescribe how people should act in particular situations
Norms
Modes of conduct that an individual seeks to follow
Instrumental value
Collection of feelings and beliefs that managers have about their current jobs
Job satisfaction
Collection of feeling and belief
Attitudes
Behaviors that are not required of organizational members but contribute to and are necessary for organizational efficiency, effectiveness, and competitive advantage
Organizational citizenship behaviors
.The collection of feelings and beliefs that managers have about their organization as a whole
Organizational Commitment
A feeling or state of mind
Moods
Intense, relatively short-lived feelings
Emotions
The ability to understand and manage one’s own moods and emotions and the moods and emotions of other people
Emotional intelligence
Shared set of beliefs, expectations, values, norms, and work routines that influence how members of an organization relate to one another and cooperate to achieve organizational goals
Organizational culture
A model that explains how personality may influence organizational culture
Founders tend to hire people who are similar to them
Attraction selection attrition network
Determine how individuals enter, advance within, or leave the organization
Rites of passage
Build and reinforce common bonds among organizational members
Rites of integrations
Let organizations publicly recognize and reward employees’ contributions and thus strengthen their commitment to organizational values
Awards dinners, newspaper releases, employee promotions
Rites of enhancement
Innovative organizational culture:
Top managers take a flexible approach and encourage the participation of subordinates.
Conservative organizational culture:
Top-down management is emphasized.
Planning
Innovative _____culture:
Managers create an organic structure that is flat and decentralized.
Conservative ______culture:
Managers create a well-defined hierarchy of authority and establish clear reporting relationships.
Organizing
Innovative organizational culture
Managers encourage employees to take risks and experiment and are supportive regardless of success or failure.
Conservative organizational culture
Managers use objectives and constantly monitor progress toward goals.
Leading
Innovative organizational culture
Managers recognize that there are multiple, potential paths to success and that failure must be accepted in order for creativity to thrive.
Conservative organizational culture
Managers emphasize caution and maintenance of the status quo.
Controlling
