Exam 1 Unit 4: Communication

Question 1

What is intrapersonal communication

Answer 1

Self-talk; inner thoughts

Question 2

communication that occurs between two or more people with a goal to exchange messages

Answer 2

Interpersonal communications

Question 3

communication that occurs when nurses interact with two or more people.

Answer 3

Small-group

Question 4

communication that occurs when people and groups within an organization communicate to achieve established goals.

Answer 4

Organizational

Question 5

the form of touch used to convey emotional support for the client

Answer 5

Kinesthetic

Question 6

a broad term for non-verbal communication that allows the nurse to observe uncommunicated behaviors of the client and can include several behaviors including: touch, eye contact, facial expressions, posture, gait, gestures, general physical appearance, grooming, sound, and silence

Answer 6

body language

Question 7

occurs when the nurse knows the right thing to do but either personal or institutional factors make it difficult to follow the correct course of action.

Answer 7

Ethical Disstress

Question 8

arise when attempted adherence to basic ethical principles results in two conflicting courses of action

Answer 8

Ethical Dilemmas