Ethics, Rules of Conduct & Professionalism Level 3 Flashcards
Give an example of when you acted with integrity?
To me acting with integrity means building trust and respect, and doing the right thing even when noone is watching. An example is noticing that a contractor has made an error in their valuation of a variation - used the wrong rate or quantity and as a result not being paid fairly.
Tell me about when you have provided a high standard of service
Tell me about how you have promoted trust in the profession
Explain how you have taken responsibility in your current role
Tell me about how you treat clients with respect
Tell me about how you treat other surveyors with respect
Explain the key steps you would take if you decided to set up in practice as a sole trader after qualifying
What would you do if a client asked you to reduce a fee proposal to win new work
What would you do if you became suspicious that a client was involved in money laundering
What would you do if you became suspicious that a client was involved in terrorist activities
If you were to set up in practice on your own, tell me about the types of insurance you would need?
PII
Office and public liability
Employer liability
Penn Road Project - How did you manage your limitation off knowledge following the client confirming you to proceed
Penn Road Project - How does lack of experience for work asked to do, impact your PII?
Penn Road Project - Is it sufficient to continue outside your level of expertise with the client’s approval
Penn Road project - What are the risks associated with completing tasks outside your experience
LS Project - What was the potential conflict of interest mentioned in your summary of experience
LS Project - How did you manage the potential conflict of interest?
Mistaken email - why did you follow up on misdirected email in place of your colleague?
Seniority - was assistant helping me on a project, it was my client relationship and important that I followed up.
Colleague also apologised.
