Diversity, Inclusion & Teamworking Level 1 Flashcards
Tell me about an example of where you have worked well in a team?
Working with the design team on Master Park project - difficult project and they were impressed with how I dealt with it and as a result have been instructed on several future projects with them
How successful do you think this team was?
Very successful within the design team
How could you have improved your role within the team?
What is a common issue you have come across when working in a team?
Maintaining good communication - failure of some parties to include everyone relevant on emails or on other occasions copying in everyone to emails that are not necessary
Why is diversity and inclusivity valuable to businesses / teams?
Evidence that firms and organisations with diverse teams are more efficient and effective. More credible to communities that teams serve if they are representative of the community
Diversity is proven route to greater creativity and innovation
What are the differences between diversity and inclusion?
Diversity is who we are as humans - all diverse from colour of skin to education, religious beliefs, value systems and more.
Inclusion is part of workplace’s culture and is choice to include or exclude people from conversations, projects or events. Taking positive inclusive actions we can make people comfortable so they can be their whole selves at work.
What does inclusive communication include?
designing and delivering messages that are accessible and respectful to all individuals. Eliminate barriers to understanding and promote equality in interactions enabling everyone to contribute diverse perspectives and feel a sense of belonging.
What is partnering and collaborative working?
Working towards a joint goal in manner that promotes team work and joint problem solving rather than allocating risk and responsibility
What is unconscious bias and how can you reduce it?
automatic unintentional stereotypes or judgment that people make about others based on factors like race, gender, age and appearance.
Can reduce it by being aware that you may be doing it without realising and taking proactive steps to avoid it.
What policies does your company have and how to you comply with them?
What is a RACI matrix?
project management tool - used to clarify team roles and responsiblities:
Responsible (who does the work)
Accountable (who is ultimately answerable)
Consulted (whose opinions are sought)
Informed (who needs to be kept updated)
What is a strategic alliance?
Arrangement between two companies to undertake a mutually beneficial project while each retains its independence
Explain your understanding of supply chain management?
Management of flow of goods and services - coordination of businesses production flow
What legislation relates to selecting a project team?
Why is accountability and responsibility important when working in a team?
Explain Tuckman’s theory in relation to teamwork.
Teams would go through five stages of development:
forming
storming
norming
performing
adjourning
Explain the Belbin team roles.
9 roles:
Coordinators (align the team)
Shapers (push things forward)
Monitor evaluators (track whats working)
Resource Investigators (find whats out there)
Team workers (spread positive team vibes)
Completer finishers (think things through)
Implementers (turn ideas into reality)
Specialists (use invaluable knowledge)
Plants (dream up new solutions)
Explain Maslows hierarchy of needs
Motivational theory that consists of five levels of human needs often depicted as hierarchical levels within pyramid.
1) Physiological needs - basic necessities like food water shelter
2) Safety - security, stability, protection
3) Love and belonging - social connections and relationships
4) Esteem - self esteem and recognition
5) Self-actualisation - fulfillment of one’s potential and personal growth
Explain how the RICS Rules of Conduct relate to inclusion and diversity
RICS launched Developing an inclusive culture - guidance
Supports members by illustrating good practice in six areas:
- inclusive spaces
- inclusive recruitment
- inclusive policies
- inclusive culture
- everyday life at work
- career progression
Which ISO relates to inclusion and diversity?
ISO 30415 - international standard developed through collaboration of businesses providing guidance on diversity and inclusion in workplace
What is Economic Dividends for Gender Equality (EDGE) ?
Achieving gender equality and empowering women can lead to significant economic benefits often referred to as the gender dividend - higher growth, economic stability, lower income equality
What is neurodiversity?
concept that recognises and values the natural variations in how peoples brains function
What does PAS 6463:2022 relate to?
guidance to built environment on how to accommodate for neurodiverse needs. Aims to help with design, creation or management of neurodivergent-inclusive environments.
Explain the aims of the Memorandum of Understanding: Creating a More Diverse, Equitable and Inclusive Built Environment Sector.
Brings together six organisations from across construction sector - CIOB, ICE, Landscape institute, RIBA, RICS and Royal town planning institute -
Focus on
- data collection
- improve understanding of transition from education to employment
- EDI competencies
Who are some of the parties to this Memorandum of Understanding: Creating a More Diverse, Equitable and Inclusive Built Environment Sector
RIBA, RICS, ICE, Landscape Institute, CIOB, Royal Institute Town planners
What is the impact of the Worker Protection (Amendment of Equality Act 2010) Act 2023?
= mandatory preventative measures - employers must employ strategies to deter harassment
= enhanced tribunal powers
= workplace culture shift to focus on creating healthier harassment free work environment
What can you tell me about the RICS Disability Inclusion Framework?
introduced in 2024 to improve inclusion for members and employees
Sets out actions in four areas:
1) policies and procedures
2) recruitment and attraction
3) Knowledge and learning
4) Attitudes and behaviours
What are reasonable adjustments (under the RICS disability inclusion framework)
physical impairments
visual impairments
hearing impairments
long term health conditions
learning disabilities
neurodivergence
REasonable adjustment require assessment of relevant factors to consider including:
cost of adjustment
extent of disruption caused
resources and size of organisation
etc
How can reasonable adjustments (under the RICS disability inclusion framework) be incorporated into the workplace?
By improving practices, policies and procedures
providing additional aids and services
overcoming a physical or digital feature that is a barrier to access by altering or removing the feature or providing the service by an alternative method
What is a health adjustment passport?
A document that provides a framework for discussing an employees health and what changes could be made at work to support them.
Why is diversity important?
What is the need for diversity in the Construction Industry?
Helps bridge skills gaps, foster innovation and enhance problem solving - brings economic efficiencies
How does inclusion support achievement of good project outcomes?
Embracing differences can lead to more innovative solutions, better decision making and more dynamic work environment
What methods are available to develop successful teams?
- understanding team results
- setting clear and transparent goals
- enhancing communication and collaboration
- good leadership
What methods can be used to support diversity, inclusion and teamworking in the supply chain?
- collaboratoin
- proactive work to make others feel they belong
- respect each individual for unique experience and capabiities they contribute
What socio-economic factor impact delivery of construction projects?
As key part of economy construction is driver of jobs and growth.
Volatile industry responsive to changes in consumer and business confidence.
Sustained low economic growth tends to lead to construction recession
How does the Equality Act support the construction industry?
The construction industry is not diverse only 15% women, (2% onsite workforces)
Black asian workers only 6%
Disabled only 6%
Equality act help to promote more diversity and boost section
