Employee Expectations Flashcards

1
Q

Role of human resource manager and basic description

A

A human resource manager coordinates all the activities involved, from acquiring to terminating employees of an organisation. Human resource management is the effective management of human resources so that employees are motivated, and the business is able to be productive and achieve objectives with the employees available. This can be done by using motivation theories, HR planning etc.

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2
Q

Employee expectations

A

Employees have expectations of their employer. Meeting these expectations can lead to job satisfaction and increased motivation. This can improve the organisations ability to achieve objectives. Common expectations centre around fair treatment, opportunities, fair payment, safe workplace, flexible arrangements, constructive feedback and ongoing employment..

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3
Q

Conditions of employments

A

What an employee receives in return for the work they agree to complete. Some basic conditions include a number of expected hours, leave entitlements and redundancy pay. There are also flexible working conditions that allow employees to balance work and family responsibilities such as flexible hours, patterns of work and location.

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4
Q

OHS

A

The responsibility of an organisation to ensure the workplace is safe for employees. Organisations must take steps to minimise risk. Employees expect to be safe at work. Organisations mist stay ip to date with changing laws and seek to reduce workplace accidents and injuries. Happier workplace for employees increases motivation.

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5
Q

Job security

A

Where an employee has a belief that they will have ongoing employment in the future. If people don’t feel secure in their job, it can cause loss of productivity or increase staff turnover. Some ways to improve job security include longer term contracts, provid Ng trading and effective financial management.

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6
Q

Work life balance

A

Achieving the right amount of time for work and personal life. Closely related with flexibille working conditions. Increase productivity and reduces absenteeism and staff turnover. They are happy as they know they have a good balance between work and life and focus on work when at work,

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7
Q

5 benefits of meeting employee expectations

A
Employee of choice
Improved morale
Motivated employees
Improved productivity 
Lower absenteeism and staff turnover
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8
Q

Work, health and safety act 2011

A

This Act provides a nationally consistent framework to ensue the health and safety of workers. In Victoria, workplaces need to comply with Victoria’s OHS laws, including the Occupational Health and Safety Act 2004.

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9
Q

Some objectives of the work, health and safety act

A

• protecting workers or other persons against harm to their health, safety and
welfare arising from work
• ensuring that there is fair and effective representation, consultation and issue
resolution when it comes to work health and safety
• encouraging unions and employer organisations to promote improvements in
work health and safety practices, and helping those conducting businesses to
achieve a healthier and safer work environment
• promoting the provision of advice, information, education and training in
relation to work health and safety
• setting up a framework to ensure continuous improvement to achieve higher
standards of work health and safety.

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10
Q

Describe the relationship between flexible working conditions and work-life balance

A

Flexible working conditions such as flexible hours (cam arrange varying start and finish times)and , patterns of work(job sharing or splitting shifts) and location (being able to work from home) are different conditions that an employee receives in return for doing work, it’s a condition of employment that gives employees more flexibility in working so that there is less stress and they are still able to attend to personal needs in their home life, it allows employees to more easily balance their work life and home life without being overwhelmed with stress.

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11
Q

Explain why offering flexible working conditions can help the employee

A

Flexible working conditions are conditions that allow employees to balance work and family responsibilities. The employee is often less stressed if they have these conditions such as flexible hours ehich allows the, to ensure they can attend to personal needs without being worried about the,no that when they are at work they can focus and not be stressed out about their personal life.

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12
Q

Explain why offering flexible working conditions can help the employer

A

Flexible working conditions are conditions that allow employees to balance work and family responsibilities. They can assist the employer as if their employees are less stressed they will be more focused on work and thus be able to become more productive and it can also reduce staff absenteeism as staff will not have to leave work which decrease productivity to attend to personal matters.

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13
Q

Discuss the role meeting employee expectations has in increasing productivity

A

If organisations meet employee expectations than productivity will increase. This is because if employees are receiving bonuses and are allowed to balance their work life with their home life, they will be free from stress and more motivated to work so they can receive entitlements. If employees feel safe they will be able to work without being worried therefore they can work faster which improves productivity. If employees feel secure about their job they will also be more motivated to work as they will not be worrying as much.

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14
Q

Give an example of what you would consider to be a basic condition of employment and an example of a condition that an organisation is not obligated to give to its employees, but may do so.

A

A basic condition of employment is sick leave entitlement as all employees deserve the right to be able to stay at home and recover from sicknesses without having to be worried about not being paid.
A condition of employment that goes beyond what is required is allowing employees to get paid leave for personal matters such as an employees child’s birthday party or something else that only effects that employees

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15
Q

What do employees expect in terms of OHS

A

Employees not only expect that their physical environment is safe; they also expect they will be given appropriate training to ensure that they know how to work safely. If OHS issues arise, employees would expect that management com- municates clearly and immediately to minimise any danger. Many LSOs take OHS extremely seriously and companies such as Wesfarmers link executive remuner- ation (pay) to safety performance.

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