C Employee Relations Flashcards
Employee relations
Employee relations refers to the total interaction that occurs between an employer (and their representatives) and the employee (and their representatives) in regard to the establishment of conditions of employment.
What are employees from an employee relations perspective
An asset and open communication and goal orientation are encouraged.
A business seeking to improve performance will use its employee relations processes to
Encourage an effective workforce as a way of adding value to all areas of its organisational performance.
Focus on using specific strategies to retain, reward and motivate effective and skilled employees.
Wahoo explain the relationship of employee relations to business objectives and strategy
WHAT IS employee relations definition
AIM parties want a favourable outcome
HOW this can be done by any number of employee relation strategies including flexible work arrangements, above award level pay, additional entitlements
OUTCOME: Happy, motivated workers, increased customer service, improved profit
OBJECTIVE: This then meets the business objective of reducing staff turnover, increase in net profit, increased staff satisfaction.
How do employee relations affect staff satisfaction and objectives
Employee relations directly affect staff satisfaction and the achievement of objectives as workplace agreements can stop staff from being overworked and stressed while still ensuring staff members are working productively.