C Employee Relations Flashcards

1
Q

Employee relations

A

Employee relations refers to the total interaction that occurs between an employer (and their representatives) and the employee (and their representatives) in regard to the establishment of conditions of employment.

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2
Q

What are employees from an employee relations perspective

A

An asset and open communication and goal orientation are encouraged.

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3
Q

A business seeking to improve performance will use its employee relations processes to

A

Encourage an effective workforce as a way of adding value to all areas of its organisational performance.
Focus on using specific strategies to retain, reward and motivate effective and skilled employees.

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4
Q

Wahoo explain the relationship of employee relations to business objectives and strategy

A

WHAT IS employee relations definition
AIM parties want a favourable outcome
HOW this can be done by any number of employee relation strategies including flexible work arrangements, above award level pay, additional entitlements
OUTCOME: Happy, motivated workers, increased customer service, improved profit
OBJECTIVE: This then meets the business objective of reducing staff turnover, increase in net profit, increased staff satisfaction.

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5
Q

How do employee relations affect staff satisfaction and objectives

A

Employee relations directly affect staff satisfaction and the achievement of objectives as workplace agreements can stop staff from being overworked and stressed while still ensuring staff members are working productively.

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