Empathetic questioning Flashcards
What is empathy?
the skill and ability to understand another person’s perspective.
What does empathy include?
self-other differentiation improving objectivity and reducing anxiety as opposed to sympathy.
What is sympathy?
The focus on you.
What is empathy?
The focus on them.
What is empathy in paramedicine associated with?
reduced burnout, clinical errors and improved clinical outcomes for patients.
How is empathy a dynamic process?
it is dependent on clinical context and occurs in a reciprocal relationship with a patient.
What features does empathy compromise with?
connection, clinical curiosity, self other differentiation and care.
What is emotional validation?
the process of acknowledging and accepting someone’s emotions as valid and legitimate, regardless of whether they align with one’s own perspective.
What does emotional validation involve?
empathy, active listening, showing understanding and validating the emotions and experiences of others without judgement or criticism.
What are the ingredients of validation?
reflective, empathetic, normalising, confirmatory, collaborative, redefining and non-verbal.
How do you improve empathy?
learn something new, diversity, gain awareness, seek feedback and consider mindfulness.
