elements of an operations system

Question 1

what is the operations systems?

Answer 1

it determines how efficiently and effectively the business will produce goods and services

inputs - processes - outputs

Question 2

what are inputs? and what are the 6 catergories?

Answer 2

• resources used in the process of production

1. natural: raw materials, parts
2. physical: plan, machinery, equipment
3. human: labour
4. financial: funds required
5. information from a variety of sources
6. time: achieving tasks in a specific duration.

Question 3

comparing manufacturing and service business in inputs.

Answer 3

manufacturing: use more capital equipment and meterials, less human resources and information

services: more reliant upon human resources and information

Question 4

what is the process/transformation?

Answer 4

• the conversion of inputs (resources) into outputs (goods/services)

Question 5

comparing manufacturing and services in processes.

Answer 5

manufacturing: highly automated process with ise of machinery, robots

services: labour intensive approach

Question 6

what is output?

Answer 6

• the end result of a business’s efforts, the service or product that is delivered to the consumer

manufacturing: tangible
service: intangible