E 3.5.3 human resources*

Question 1

strategies to improve employee performance

Answer 1

> financial rewards
employee share ownership- E
consultation strategies
empowerment strategies- E

Question 2

the correct strategy will depend on

Answer 2

> what HR measures the business is attempting to improve (e.g. reduce labour turnover)
the type of work that most of the employees do (same measures may not work for all employees working in different parts of the business)
whether employees are skilled or unskilled
financial position of the business
strategies competitors are using
culture and leadership style of business

Question 3

employee share ownership definition

Answer 3

giving company shares to employees

Question 4

+ & - of employee share ownership

Answer 4

+ improved loyalty to the business- reduces labour turnover
+ easy to implement
- may be too long term for some employees
- wont directly impact the performance of individual employees

the strategy of employee share ownerships links closely with the theorist TAYLOR because he believes that money motivates- people only work to maximise their income. “a fair days pay for a fair days work”

Question 5

empowerment strategies definition

Answer 5

granting employees more authority in the workplace. it involves making better use if the knowledge, expertise and creative skills of the employees. it can be a way of creating a positive working environment where employees are happy, motivated and productive

Question 6

+ & - of empowerment strategies

Answer 6

+ greater responsibility and provides opportunities for advancement
+ can get the best out of the workforce by making use of talents and ideas
- training need
- risky- the business can loose control and coordination.

this empowerment strategy links to 2 theorists: MAZLOW with the hierarchy if needs and HERZBURG, with the 2 factor theory, hygiene and motivators.

MAZLOW: believes that humans have 5 sets of needs, arranged into a hierarchy, basic needs at the bottom (physiological needs), higher level of needs at the top (self-actualization)
HERZBURG: employees would feel more motivated doing something because they want to rather than to get a reward or avoid a punishment. he believes that motivated workers perform at their best

Question 7

labour turnover definition

Answer 7

measures the no. of staff leaving the business over a period of time

Question 7

labour turnover definition

Answer 7

measures the no. of staff leaving the business over a period of time

Question 8

labour turnover formula

Answer 8

staff leaving/ total staff x100= %