Diversity, inclusion & Teamworking/Inclusive Environments Flashcards
Define a ‘Team’
a group of people who share a common goal that they are working together to achieve.
What is the difference between a team and a group?
A group is a collection of people with no mutual grounds whereas a team is a group of people who share a common goal that they are working together to achieve.
What are some types of teams?
Office team
Project team
Account team
Design team
LEVEL 2
What are some examples of team working you have experienced?
Note - may be asked about a specific project from documents
Explain:
- identifying and utilising each members strengths and weaknesses, harnessing the expertise of each specialist within the team, discuss any problems (how they arose and how you overcame them as a team), explain how you decided on strategy, explain the end outcome, explain communication and working towards a common goal
Describe the Tuckman Theory?
Focuses on how a team approaches a task.
5 PHASES
Forming - form the group
Storming - address task by suggesting ideas and planning, facilitates leadership
Norming - agree rules of operation, habit of working together forms
Performing - collaborating well as a team
Adjourning/Transforming - end of project/break up of team
Describe the Herzberg Theory?
Two factor motivational theory based on HYGEINE and MOTIVATION
- Workers are encouraged to work harder based on motivational factors such as empowerment, job enlargement and job enrichment.
- Workers can become demotivated if hygiene factors are not met such as renumeration, comfortable working conditions and annual leave entitlement
What is workplace diversity?
Diversity in the workplace relates to the acceptance and inclusion of employees of all backgrounds.
Ensuring diversity in the workplace is an important asset of an organisation, acknowledging the individual strengths of each employee and the potential they offer.
What are some advantages of a diverse team?
Increased productivity:
Increased creativity
Increased cultural awareness
A positive reputation
What is an inclusive environment?
A culturally inclusive environment requires mutual respect, effective relationships, clear communication, and and understanding of expectations and critical self-reflection.
Inclusive environments mean people of all cultural orientations can freely express who they are, their own opinions and point of view.
Why are inclusive environments important?
Beyond all employees feeling equal, valued and a sense of belonging in their workplace, a study by Deloitte found that inclusive and diverse teams outperform those that are not. Companies with inclusive talent practices (hiring, promoting, development, leadership and team management) generate up to 30% higher revenue per employee and displays greater profitability than market competitors.
Are you aware of any legislation/regulations in relation to inclusive environments?
The Equality Act 2010
The Human Rights Act 1998
Building Regs Part M
What do you understand by inclusion within the workplace?
This means creating an environment/culture where all employees feel like they belong.
This results in every employee being comfortable to voice their opinions and that no one person is excluded on the basis of their identity.
What is meant by the term unconscious bias?
The associations and assumptions a person may have about someone solely because of pre-determined judgements. Likely as a consequence of someone’s race, gender or disability.
These judgements are made without conscious awareness.
These automatic assumptions and stereotypes are a major contributor to a lack of workplace diversity.
How can you achieve good teamworking?
Diversity of people, perspectives, roles, genders, backgrounds and proper communication
How can diversity aid teamworking?
Different views and opinions from different backgrounds, more constructive communication and encourages creative thinking
