Diversity, inclusion & team working Flashcards
How can you work successfully as a team?
Understanding team dynamic, understanding each other’s roles and the behaviours that lead to effective outcomes
Is a more diverse team more likely to be successful?
Yes
What are the NINE protected characteristics under the equality act 2010?
Gender reassignment
Age
Race
Sexual orientation
Marriage or partnership
religion
pregnancy/maternity
disability
Sex
What is unconscious bias?
one that we are unaware of and that happens outside our control. It happens automatically and is triggered by our brain making quick judgements and assessments of people and situations.
What skills are useful for effective teamworking?
Listening
Discussing
Persuading
Respect
Helping
Participating
Communicating
Reflection
How might unconscious bias affect a surveyor’s work?
Preconceptions over a company’s covenant strength due to the individual you met on initial inpection
What are good forms of negotiation?
Fall back position
Listening to the other parties aims
What are Cluttons’ core values?
Meeting room names
What is Cluttons environmental policy?
Comply with applicable environmental legislation
Minimise our contribution to climate change
Make use of IT to reduce travel for business.