Conflict avoidance, management & dispute resolution procedures

Question 1

Name some techniques for conflict avoidance

Answer 1

Clear, and careful drafting of the contract or lease

Conflict avoidance risk analysis to understand what “could” go wrong

Manage parties’ expectations by understanding their objectives and communicating clearly

Question 2

Name some forms of dispute resolution

Question 3

What are the three processes for resolving disputes?

Answer 3

Negotiation - between the parties

Mediation - Third party involvement to aid in coming to a conclusion

Adjudicative process - Outcome determined by a third party such as arbitration