Diversity, inclusion and teamworking Flashcards
1
Q
Why is diversity important in the workplace?
A
- A diverse background of people can bring a more successful team due to differing ideas, views, experience.
- Diverse workforce to represent the global communities which the profession supports and serves.
- Prevents ‘group think’
2
Q
What Act regards diversity?
A
Equality Act 2010
3
Q
What are the nine protected characteristics of the Equality Act 2010?
A
- Gender reassignment
- Sex
- Sexual orientation
- Age
- Disability
- Race
- Religion or belief
- Marriage and partnership
- Pregnancy and maternity
4
Q
How can a workforce incorporate diversity?
A
- Policies underpinned by suitable values
- Recruitment techniques which recognise unconscious bias
- Communication is inclusive rather than discriminatory
- Practices under Equality Act 2010
- Training programmes to increase awareness and influence unconscious bias.
5
Q
How does CBRE incorporate diversity?
A
- Mandatory unconscious bias training for all employees every year.
- Networks that celebrate diversity: women’s network, proud network, next gen network, reach network
- Diversity and Inclusion week – events, stories, training.
- RISE values – respect, integrity (which means trust)
6
Q
How can CBRE improve diversity?
A
- Recruitment – offering more pathways into the industry – work experience, interns.
- Women in senior roles.
7
Q
How is RICS addressing diversity?
A
- Within Rules of Conduct
- Published first Women in Surveying Insight Report in 2023
- Female President of RICS – Ann Gray in 2023.
- Reviewing eligibility requirements for admission to the profession – non-cog routes, apprenticeships, internships.
8
Q
Do you have an unconscious bias?
A
- Yes. Everyone has an unconscious bias.
- They are attitudes formed from our experiences, during upbringing/education.
9
Q
What is bias?
A
- A bias is a prejudice, inclination or tendency toward or against someone or something. It is learned over time and can be hard to change without awareness. (i.e. conscious bias, explicit bias)
10
Q
How does unconscious bias impact a surveyor’s work?
A
- Recruitment – hiring what is ‘familiar’
- **Corporate benefits **- e.g. assuming all women will have children
- **Business leadership **– if senior leaders look and sound the same, it can be difficult for less dominant groups to be heard.
11
Q
Why is unconscious bias bad?
A
- It can affect how we interact with people, and the biases can adversely prejudice people.
12
Q
Why is RICS addressing diversity and inclusion?
A
- Bichard Review about future of RICS requires RICS to improve diversity and inclusion, relating to its own governance.
13
Q
What are key skills for effective team-working?
A
- Listening, discussion, persuasion, respect, helping, sharing, participating, communication, reflection
14
Q
How is leading investment calls good for teamworking?
A
- Active listening
- Teamworking
- Provide client with good quality service (RoC 3)
