Diversity, inclusion and teamworking Flashcards
Tell me about an example of where you have worked well in a team?
How successful do you think this team was?
How could you have improved your role within the team?
TBC
What is a common issue you have come across when working in a team?
TBC
Why is diversity and inclusivity valuable to businesses / teams?
Multiple perspectives bought to table Different viewpoints Boost business as interest more people Happier employees Understand customers
What are the differences between diversity and inclusion?
Diversity - Is the what (Different ages, cultures, genders etc.)
Inclusion - Is the how (how the work environment encourages everyone to thrive)
What does inclusive communication include?
Effective communication that everyone can understand.
Remaining accurate, respectful & Inclusive
What is partnering and collaborative working?
Arrangement where 2+ organisation work together to achieve a shared aim over a period of time
What is unconscious bias and how can you reduce it?
Associations we hold outside out conscious awareness & control and Making quick judgements
Accept it, make considered decisions, monitor behaviour, widen social circle, don’t make assumptions, set ground rules, speak out if necessary, apologise if in wrong, use rotas to avoid stereotyping.
What policies does your company have and how do you comply with them?
Countrywide Discrimination Training - annual iLearn
Mental Health First aiders & Champions
Countrywide have RICS Inclusive Employer Quality Mark (IEQU)
…
Explain what the RICS Inclusive Employer Quality Mark is.
Launched in 2015 - relaunched Spring 2021
As RICS behind many other sectors.
4 Main Principles: Leadership, Recruitment, Culture & Development
+180 companies signed up
What is a strategic alliance?
Arrangement between 2+ companies to undertake a mutually beneficial project while retaining its independence.
Less complex than a joint venture
Explain your understanding of supply chain management.
Handling of entire process from raw material/components to final delivery
End-to-End process
What legislation relates to selecting a project team?
RICS Professional Guidance: Appointing a project manager (GN 2013)
(MAYBE?????)
Why is accountability and responsibility important when working in a team?
Fosters better working environments, relationships, improves job satisfaction, teams to work more effectively, empowers.
Explain Tuckman’s theory in relation to teamwork.
As teams work together they evolve (knowingly or not)
Four Stages: Forming, Storming, Norming & Performing
As they develop maturity & ability & establish relationships, the leadership styles change to become more collaborative and shared.
Groups of individuals —–> Cohesive take focused teams
Explain the Belbin team roles.
Nine behavioural attitudes necessary to facilitate a teams progress.
Best teams made of a diverse mix of behaviours
SOCIAL: Resource investigator, Teamworker, Co-ordinator
THINKING: Plant, Monitor evaluator, Specialist
ACTION/TASK: Shaper, Implementer, Completer Finisher
