Communication and Negotiation - Level 1

Question 1

What do you consider to be an example of good communication?

Answer 1

TBC

Question 2

How do you ensure that the frequency of communication is acceptable?

Answer 2

TBC

Question 3

What are the different ways you can communicate with clients?

Answer 3

TBC

Question 4

When would you choose to use written communication over verbal communication or a face to face meeting?

Answer 4

TBC

Question 5

What barriers to effective communication have you come across?

Answer 5

TBC

Question 6

Tell me about your negotiating style.

Answer 6

TBC

Question 7

Why is negotiation important?

Answer 7

TBC

Question 8

What is principled negotiation?

Answer 8

TBC

Question 9

What can be a barrier to negotiating effectively?

Answer 9

TBC

Question 10

What would be a good way to facilitate negotiations in your role?

Answer 10

TBC

Question 11

Why do you consider that discussing matters in person might be effective?

Answer 11

TBC

Question 12

What are the alternatives to this?

Answer 12

TBC

Question 13

Why can these alternatives present challenges?

Answer 13

TBC

Question 14

Tell me about how you communicate effectively (and responsibly) using social media.

Answer 14

TBC

Question 15

What do RICS set out as best practice for the use of social media?

Answer 15

TBC

Question 16

What RICS guidance is this best practice set out within?

Answer 16

TBC

Question 17

How do you use visual media to communicate with clients, e.g. before & after photographs?

Answer 17

TBC