Diversity, Equity, & Inclusion

Question 1

5 Characteristics of Dynamic Workforce

Answer 1

multigenerational, multicultural, multilingual, multitalented, multigendered

Question 2

Allyship

Answer 2

intentional effort to support, celebrate, promote other internal/external stakeholders from historically discriminated against group

Question 3

Unconscious bias / Implicit bias

Answer 3

belief about others that form externally to one’s core consciousness and affects how one treats or regards others

Question 4

Employee Resource Group (ERG)

Answer 4

voluntary collaboration of employees who share a certain diversity dimension; aims to acknowledge and address inclusion in an organization from the perspective of a specific dimension of diversity (like gender or race)

Question 5

Reverse Mentoring

Answer 5

roles are reversed; helps push info up the chain regarding obstacles/challenges faced by entry-level employees

Question 6

Mentoring Circles

Answer 6

groups of people with comparable goals/experiences who work together to advance in their careers

Question 7

Diversity Metrics

Answer 7

tangible means to demonstrate shifting practices and improved business outcomes; can help to evaluate impact of DEI interventions, demonstrate tangible financial returns; examples: demographic ratios at varying hierarchical levels, retention/turnover rates by diversity dimension, recruiting ratios, compensation audit

Question 8

Four-fifths Rule

Answer 8

a way to test some diversity metrics; if the selection rate of a protected group is less than 4/5 the selection rate of nonprotected group for the same process (ie promotion), the disparity could reflect an adverse impact on the protected group

Question 9

Psychological Safety

Answer 9

sense of comfort employee has to offer opinions, make mistakes, speak up in groups, ask questions, take advantage of open door or whistleblower policies

Question 10

Lactation Rooms

Answer 10

this space + reasonable break time are both required for companies covered under the Fair Labor Standards Act to provide new mothers within first year of the birth; space must be other than a bathroom and must provide reasonable privacy and functionality

Question 11

Screen Reader

Answer 11

computer program that aids people with visual impairments when they use computers by conveying the info in nonvisual ways; use audio cues and can include braille input/output functions

Question 12

Closed Captioning

Answer 12

an easy to enable accomadation for hearing impaired people; can benefit non-hearing impaired as well; it is NOT a replacement for an ALS interpreter when that’s necessary

Question 13

Ingroup Bias

Answer 13

tendency for individuals to prefer those they think are from the same social group, and rejecting others who they think are from a different social group (aka outgroup)

Question 14

Affinity Bias

Answer 14

tendency for people to connect quicker and more often with people they think have similar beliefs/values/backgrounds/characteristics; if a company is looking for the “right culture fit” while hiring, they should have their culture well defined based on desired work outcomes and nothing else

Question 15

Sexual Orientation Bias

Answer 15

prohibited under title 7 of civil rights act of 1964 because it falls within the category of sex discrimination

Question 16

Identity Covering

Answer 16

tendency to hide or downplay parts of personality/identity to better fit in with company/group (ex. hiding in office when time to pray to avoid being treated differently for religion)

Question 17

Cultural Taxation

Answer 17

burden/responsibility on people from a certain diversity dimension to speak for or represent all others from that dimension in both formal and informal situations

Question 18

Pay Audit

Answer 18

tool to promote greater commitment to pay equity and fair compensation practices; it’s assessing current compensation practices

Question 19

Pay Equity Report

Answer 19

results of a pay audit; if published by a company, it’s backing up their commitment to pay equity with real action

Question 20

Employee Culture Survey

Answer 20

measure how employee perspectives of the company line up with company’s overarching mission and goals

Question 21

Employee Engagement Survey

Answer 21

measure how committed employees feel to the organizational mission and how motivated/driven they feel in daily work

Question 22

Employee Surveys: 4 Key Characteristics

Answer 22

design, medium, frequency, follow-up

Question 23

Caregiver Benefits

Answer 23

a type of benefit for employees that supports DEI; can take a variety of forms, like: flexible work scheduling, onsite childcare, child or adult care subsidies