Cultures Flashcards
National Culture
Influence by government and ethnic factors. Collective mental programming of a society.
Safety culture is affected by national culture
Safety Culture is
Defined as shared values and norms of behaviours articulated by senior management
Threats are
Events or errors that occur beyond the influence of flight crew and increase op complexity
Environmental threats
Outside flight deck
Weather
ATC
Airport
Terrain
Organisational Threats
Latent in nature and can be controlled
Operational pressure
Aircraft
Cabin
Maintenance
Ground
Dispatch
Documents
Crew scheduling
Informed Culture
Safety related data collected and analysed and shared asap
Reporting Culture
Atmosphere where people have the confidence to report safety concerns without blame
Learning Culture
Errors are seen as human nature and a good safety culture has to learn from mistakes of others. Open to change
Just Culture
Not punished for actions, omissions or decision taken by the organisation.
Gross negligence/violations and destructive actions not tolerated
Flexible culture
Capable of adapting effectively to changing demands
FRMS is a example of what culture
Learning culture (safety culture)