Cross Cultural Competence Flashcards
Culture
Shared sets of traditions, beliefs and behaviors that are shaped by many factors
Domains of Culture
Universal categories of human interaction, beliefs, behavior, and meaning\values
Ethnocentrism
Tendency to negatively judge other cultures by the values and assumptions of your own culture
Cultural Relativism
Tendency to understand peoples beliefs and practices within the context of their cultural POV
3 C
Cross Cultural Competence
Cross Cultural Competence
Ability to accurately comprehend and act across all cultures without having prior exposure
Holism
Idea that all aspects of culture are interconnected and integrated
Worldview
overall perspective from which a person sees and interprets the world
Paralanguage
Non-verbal feature of communication
High power distance culture
Authority Strong
Use rank
Low power distance culture
Treat subordinates with respect
don’t use rank
Macro-cultures
Mainstream or dominate values, beliefs and behaviors in a society
Micro-Culture
Sub-Cultures within the Macro-Cuklkture
What is the OODA Loop
Nature process one goes through when making decision
OODA Loop
Observe
Orient
Decide
Action
Family and Kinship
Covers cultural practices, structures, beliefs and values
Religion and Spirituality
How a culture relates to the supernatural
Learning and Knowledge
Means and methods for learning and distributing knowledge
Sex and Gender
Sexual difference between men and women and the roles they play
Economics and resources
The ways people allocate, produce, distribute and consume goods
Political and Social Relations
How people interact with eachother
Aesthetics and Recreation
People expression of beauty and style
Sustenance and Health
How humans feed themselves and treat their bodies
Technology and material
Material resource that cultures have access to or can produce
History and myth
Cultures study and acknowledgment of the past
Language and Communication
How we exchange information
Time and Space
Values that people place on the concept of time and the use of space
Cultural tendency of Collectivism
Putting your personal needs and interests second to the needs of the group
Cultural tendency of Individualism
Individuals tend to seek independent living situations and value their ability to make their own choices
Non-verbal Comm - Haptics
functions, meaning and perception of TOUCH
Non-verbal Comm - Proxemics
Space and distance
Non-verbal Comm - Chronemics
How people perceive the use of time and how they structure it in their relationships
Non-verbal Comm - Kinesics
Study of movement and gesture
gesture, body movements, facial expressions and eye behavior
High context communication
favor the ability to read between the lines, understand intonation and slight gestures. HOW something is said
listeners bare the responsibility of correctly interpreting a speaker’s message and can be criticized if they don’t get it.
Low Context Communication
People pay more attention to the explicit meaning of the verbal message
often stress a lot of detail, facts and statistics w\little regard to how the message is delivered
Sender’s responsibility to provide a clear message
