cooperate objectives Flashcards

1
Q

what is a mission statement

A

tells you a busiensses intentions
oerall purpose or business main cooperate aims

written desprictio of these aims
aim-to make stakeholders aware of what a business does and why
encourage all employees to work towards its aims

tell you purpose of business

needs to be clear and staright to the point

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2
Q

adv of mission statemtns

A

gives staff a sense of shared purpose and encourages them to work towards a common goal

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3
Q

dis of mission statments

A

busienss does not have to prove its mission stsment is accurate
they can say what they think consumers want to hear

if caugt out, bad on businesses reputaiton/will be damaged
if customers find actions do not reflect its stated values

limited-does not go into detail about how the mission will be acheived

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4
Q

what are cooperate obejctives

A

goals of the business as a whole

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5
Q

departmental objectives

A

objectives of each department
detailed than cooperate objectives and more specific to each department
manager will look at their department and set the departmental objectives that will contibute to achieving the cooperate objective

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6
Q

objectives should be SMART
what does this stand for

A

specific-e.g imporve quality doe not tell staff exactly ehat there supoosed to be aiming for
making them more specific means more liekly to achieve them

measurable-if not measurbale, wont now if been achieved or not

agreed-all need to knwo about it and agree to it

realsitic-too ambitgious and not acheived can demotivate staff

timely-need timeframe or else may not see it as urgent so not rush to do it

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7
Q

what are strategies

A

plans for achieving objectives

long term

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8
Q

what are tactics

A

short term plans to ahcive stratgies

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9
Q
A
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