Conversation Flashcards
Kinds of questions that lead to awkward silences
“closed ended” questions… The kinda of questions that could be answered in three words or less
Key to constantly asking open-ended questions
Always ask for explanations and elaborations
Need to be on the hunt for opportunities to get them to tell a story
Prompts for open-ended questions (in an existing conversation)
“that sounds amazing and you should tell me all about it”
“So blow my mind. What’s the most interesting thing you’ve learned about ___?”
“I bet you have a lot of funny stories about that”
“How’d you get into that?”
“Why do I feel like there’s a story there?”
“So I am curious, where did you get that idea?”
“So I’m always curious about stuff like this (and yes I am going to judge based on your answer) how you you explain that to someone who’s never heard of it?”
The key to good open-ended question
Open enough that the are prompted to provide an explanation, but focused enough that it applies to something contextually relevant (think about what they WANT to talk about)
Open-ended conversation starters or shifters
“So what were you like in highschool?”
“What would you do if…?”
“What’s the nicest thing someone’s ever done for you?”
Law of positive reinforcement and extinction
Behaviors that you reward will continue… behaviors that you ignore might not
The Rs mnemonic
Reinforced responses recur
Best way to determine unwanted behavior…
IGNORE IT
