Consumer needs and desires part 2 Flashcards

1
Q

2 components of context

A
  1. Sensorial experience
  2. bottle becomes a liquid postcard
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2
Q

3 indicators of quality

A
  1. Search
  2. Experience
  3. Credence
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3
Q

Quality perception cues and attributes

A
  1. Intrinsic quality cue
  2. extrinsic quality cue
  3. Experience quality attributes
  4. Credence quality attributes
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4
Q

Intrinsic quality cue

A

appearance, color, shape, size

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5
Q

Extrinsic quality cue

A

Price, brand name, country of origin, store

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6
Q

Experience quality attributes

A

taste, freshness, convenience

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7
Q

Credence quality attributes

A

Healthfullness, naturalness, exclusivity, environmentally friendly

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8
Q

Constellation of wine cues

A

extrinsic cues are lower level (outside) cues that can be changed without changing the product

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9
Q

Consumer Preferences (Most important attributes) 5

A
  1. Geographical indications
  2. Grape Variety
  3. Sustainability
  4. Vintage
  5. Price
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10
Q

Least Important attributes

A

Canned wine
alcohol free wine
vegan wine

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