Consumer needs and desires part 2 Flashcards
1
Q
2 components of context
A
- Sensorial experience
- bottle becomes a liquid postcard
2
Q
3 indicators of quality
A
- Search
- Experience
- Credence
3
Q
Quality perception cues and attributes
A
- Intrinsic quality cue
- extrinsic quality cue
- Experience quality attributes
- Credence quality attributes
4
Q
Intrinsic quality cue
A
appearance, color, shape, size
5
Q
Extrinsic quality cue
A
Price, brand name, country of origin, store
6
Q
Experience quality attributes
A
taste, freshness, convenience
7
Q
Credence quality attributes
A
Healthfullness, naturalness, exclusivity, environmentally friendly
8
Q
Constellation of wine cues
A
extrinsic cues are lower level (outside) cues that can be changed without changing the product
9
Q
Consumer Preferences (Most important attributes) 5
A
- Geographical indications
- Grape Variety
- Sustainability
- Vintage
- Price
10
Q
Least Important attributes
A
Canned wine
alcohol free wine
vegan wine