Connect with People on Instagram. Flashcards

1
Q

What are the benefits of having a business account on Instagram?

A

A business account provides access to insights, advertising tools, direct customer interactions, and shopping features to promote products and services.

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2
Q

What features does Instagram provide to help businesses grow?

A

Businesses can use:
* Professional dashboard for insights and analytics.
* Direct messaging tools to connect with customers.
* Instagram Shops to sell products.
* Ads to reach new audiences.

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3
Q

How do you set up a business account on Instagram?

A
  1. Create an Instagram account (or use an existing one).
  2. Go to Settings > Account and select Switch to Business Account.
  3. Add business details (category, contact info, website).
  4. Connect to a Facebook Page (optional, but recommended).
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4
Q

What are the key elements of a well-optimised Instagram profile?

A
  • Username: Recognisable and relevant to the business.
    * Profile picture: Brand logo or recognisable image.
    * Bio: A concise description of the business with key details.
    * Contact options: Email, phone, or WhatsApp.
    * Action button: Enables users to book, contact, or shop.
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5
Q

What are Instagram’s primary content formats for businesses?

A

Posts: Photos and videos that appear in the feed.
* Stories: Temporary content that disappears after 24 hours.
* Reels: Short, engaging videos with music and effects.
* Live videos: Real-time broadcasts for direct interaction.
* Carousels: Multiple photos or videos in a single post.

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6
Q

How can businesses use Instagram Stories effectively?

A
  • Share behind-the-scenes content or daily updates.
    • Use interactive stickers (polls, questions, quizzes).
    • Include links (for accounts with 10K+ followers or via Instagram Shop).
    • Feature customer testimonials and product showcases.
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7
Q

What are the benefits of using Instagram Reels for business?

A
  • Boosts organic reach with algorithm priority.
    • Increases engagement through entertaining content.
    • Showcases products and services in a creative way.
    • Allows the use of music, voiceovers, and effects.
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8
Q

How can businesses use Instagram Live?

A
  • Host Q&A sessions with customers.
    • Launch new products in real time.
    • Show behind-the-scenes content.
    • Collaborate with influencers or partners.
    • Save live videos for later viewing.
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9
Q

What are the benefits of Instagram Shopping?

A
  • Enables businesses to tag products in posts, Stories, and Reels.
    • Creates a Shop tab where users can browse products.
    • Allows customers to purchase directly from Instagram.
    • Provides product insights and analytics.
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10
Q

How can businesses increase engagement on Instagram?

A
  • Use high-quality visuals and compelling captions.
    • Post consistently and at optimal times.
    • Engage through comments, direct messages, and Stories.
    • Use hashtags and geotags for wider reach.
    • Collaborate with influencers and other brands.
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11
Q

How can businesses manage messages and customer interactions on Instagram?

A
  • Use quick replies for common questions.
    • Organise messages into Primary and General tabs.
    • Flag important conversations for follow-up.
    • Use direct messages for personalised customer support.
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12
Q

What are the best practices for creating Instagram ads?

A
  • Choose a clear objective (brand awareness, conversions, engagement).
    • Use eye-catching visuals and engaging captions.
    • Target the right audience using Instagram’s ad tools.
    • Test different formats (Stories, Reels, Feed ads).
    • Monitor performance metrics and adjust accordingly.
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13
Q

How does the Instagram Professional Dashboard help businesses?

A

It provides insights on performance, audience engagement, and content trends to help businesses optimise their strategy.

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14
Q

What are the key creative best practices for Instagram content?

A
  • Use contrasting colours and a single focal point.
    • Keep videos under 15 seconds and capture attention early.
    • Design for sound-off viewing with captions.
    • Use different angles and perspectives in photos and videos.
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15
Q

How can businesses use hashtags effectively on Instagram?

A
  • Use relevant industry hashtags to reach the right audience.
    • Mix popular, niche, and branded hashtags for balance.
    • Avoid using too many hashtags (best practice: 5-10 per post).
    • Research top-performing hashtags in their industry.
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16
Q

What role do Instagram insights and analytics play?

A

They provide data on reach, engagement, follower demographics, and content performance to refine marketing strategies.

17
Q

How can businesses build a strong Instagram presence?

A
  • Maintain a consistent aesthetic and tone.
    • Post authentic and engaging content.
    • Encourage user-generated content and collaborations.
    • Stay updated with Instagram’s latest features and trends.