Competition (1.1.1) Flashcards

1
Q

What are the two types of competition?

A

Direct and Indirect Competition

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2
Q

What is Direct Competition?

A

Same Product, Same Customer
E.g. Hellman’s and Heinz Ketchup

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3
Q

What is Indirect Competition?

A

Different Product, Same Customer
E.g. Mayo and Brown Sauce

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4
Q

What does competition force you as a business to do? (4 Reasons)

A

It forces you to:
-Improve your Product/Service
-Improve your Productivity/Efficiency
-Spend more on Promotion
-Lower your price

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5
Q

What are the methods of improving your Product/Service? (5 Methods)

A

-Convenience
-Branding
-Design
-USP
Quality

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6
Q

What are the methods of improving your Productivity/Efficiency? (5 Methods)

A

-Training Staff
-Financial Motivation
-Empowerment
-Specialization
-Higher Skilled Staff

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7
Q

What are the Methods of Promotion? (5 Methods)

A

-Advertising
-Sponsorship
-Social Media
-Loyalty Schemes
-Celebrity Endorsement

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8
Q

What does lowering your price do for a business?

A

-Attracts more budget-friendly customers=Increased Sales
-Increased sales volume may lead to strong word of mouth=Better brand awarness

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