Methods of Market Research(1.1.2) Flashcards

1
Q

What is a Survey?

A

The Process of collecting and analyzing data from many individuals. Aims to determine insights about a group of people.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Is a survey Quantitative or Qualitative and Primary or Secondary?

A

Both Qualitative and Quantitative and Primary Research

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Advantages and Disadvantages of Surveys?
(3 Advantages and 3 Disadvantages)

A

-More Cost Affective
-Provides Good Data
-Avoid Need for interaction

-Responders may not provide accurate answers (bias)
-Making wrong questions can lead to inaccurate data
-Could skip questions and quit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are Focus Groups?

A

A group of people assembled to participate in a discussion about a product before its launched to provide feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Are Focus Groups Quantitative or Qualitative and Primary or Secondary?

A

Primary Research and Qualitative Data as asking for opinions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Advantages and Disadvantages of Focus Groups?
(5 Advantages and 5 Disadvantages)

A

-Rich
-In depth
-Pretty Flexible
-cost-effective
-speedy

-No conclusion
-messy data
-requires trained moderator
-difficult to analyze data
-may not be representative

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are Telephone Interviews?

A

Form of Market Research carried out over the telephone.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Is a Telephone interview Quantitative or Qualitative and Primary or Secondary?

A

Qualitative Data as talking to people about their wiews and opinions. Primary Research

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Advantages and Disadvantages of Telephone Interviews?
(3 Advantages and 3 Disadvantages)

A

-Easier
-Less costly than in person interview
-no travel costs to attend interview

-Responders have to answer the call
-behaviour/body language cant be observed
-shorter interviews

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are Observations?

A

Technique which involves directly observing customers or another target audience in their natural environment. How shoppers stop outside of shops, where they go, where they enter the store etc…

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Are Observations Quantitative or Qualitative and Primary or Secondary?

A

Quantitative and Primary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is Test Marketing?

A

Method that aims to explore consumer response to a product or marketing campaign by making it available on a limited basis.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Advantages and Disadvantages of Observations?
(2 Advantages and 2 Disadvantages)

A

-See with your own eyes (accurate)
-Dont have to ask them

-could be bias
-have to have the ability to observe things

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Is Test Marketing Quantitative or Qualitative and Primary or Secondary?

A

Can be Qualitative or Quantitative and is Primary Research

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Advantages and Disadvantages of Test Marketing?
(3 Advantages and 4 Disadvantages)

A

-Distribution is guaranteed
-helps establish brand and audience
-competitive advantage

-Cant get reactions
-costly and time-consuming
-competition can copy
-difficult to find representative sample

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are Market Research Reports?

A

A document that summarizes the findings of a market research report. Helps businesses to understand their needs, preferences and behaviours of potential customers and competitors. Typically includes market size , trends, opportunities, challenges, customer satisfaction etc..

16
Q

Is a Market Research Report Quantitative or Qualitative and Primary or Secondary?

A

Can be primary or secondary reserach and it can also be Qualitative or Quanitative.

17
Q

Advantages and Disadvantages of a Market Research Report?
(3 Advantages and 3 Disadvantages)

A

-help to make informed decisions
-makes sure targeting right market
-competitive edge

-costly and time-consuming
-inaccurate or outdates if biased resources
-confusing

18
Q

What is Google?

A

A search engine on the internet to search up lots of different topics

19
Q

Is Google Quantitative or Qualitative and Primary or Secondary?

A

Primary and Secondary and both Quantitative and Qualitative

20
Q

Advantages and Disadvantages of Google?
(4 Advantages and 5 Disadvantages)

A

-Accurate Results
-Lots of options
-Relevant
-Helpful

-May not show you all relevant date just what it wants you to see
-may track personal data and prioritize data
-not the best for niche topics
-can be costly online
-time-consuming

21
Q

What are Loyalty Schemes?

A

Marketing stratergies that companies use to encourage continued customer loyalty and long-term repeated business.

22
Q

Are Loyalty Schemes Quantitative or Qualitative and Primary or Secondary?

A

Quantitative as collecting up data and both Primary and Secondary Data.

23
Q

Advantages and Disadvantages of Loyalty Schemes?
(4 Advantages and 3 Disadvantages)

A

-Helps Retain Customers
-Improve Sales
-Helps with marketing campaigns
-helps with business growth

-Customer stalking (invading privacy)
-reduced profits
-decreased brand value

24
Q

What is social Media?

A

Websites and applications that allow people to create and share content or participate in social networking.

25
Q

Is Social Media Quantitative or Qualitative and Primary or Secondary?

A

Secondary Market Research and Both Quantitative and Qualitative

26
Q

Advantages and Disadvantages of Social Media?
(4 Advantages and 4 Disadvantages)

A

-Helps us keep connected
-Shares info for learning
-can give business opportunities looking to promote business/help grow
-Entertainment

-Cyber Bulling is quite big/common
-Personal info collected (Not much privacy)
-can become addictive
-can get fake/inaccurate news

27
Q

What are Online surveys?

A

A questionnaire that you can complete over the internet.

28
Q

Are Online Surveys Quantitative or Qualitative and Primary or Secondary?

A

Primary Research and can be both Quantitative and Qualitative

29
Q

Advantages and Disadvantages of Online Surveys?
(6 Advantages and 4 Disadvantages)

A

-Cost effective
-Fast
-Convenient
-Large/ diverse
-reduce bias
-Enhance data

-May exclude some of the population
-duplicate responses
-Sampling issues
-bias responses