Communication/ relationships/values and ethics

Question 1

The SW interview is designed to serve the interest of ______?

Answer 1

the client

It is verbal and nonverbal communication about ideas, attitudes and feelings

Question 2

This theory involves how information is transmitted, received, evaluated, and act in response to the information.

Answer 2

Communication theory

Question 3

Symmetrical relationship

Answer 3

two have equal power

Question 4

complementary relationship

Answer 4

one up one down position, unequal power

Question 5

2 contradictory messages prohibiting the recipient from noticing the contradiction

Answer 5

double bind

Question 6

context within which to interpret context of the message

Answer 6

meta communication

nonverbal, body language, vocalization

Question 7

power struggle, trying to be one-up at the same time

Answer 7

symmetrical escalation

Question 8

It is the _________ responsibility to explore and acknowledge the client’s feelings, no matter how painful they are.

Answer 8

Clinician’s.

Question 9

The ______________ states that the SW should only solicit the minimum information necessary to achieve the purpose

Answer 9

code of ethics

Question 10

The most consistent factor associated with a positive outcome of a helping relationship is?

Answer 10

A positive relationship between clinician and client

Question 11

True or False: The receiver of the help may only be looking for sympathy, support and/or empathy, rather than a new way to solve difficulties.

Answer 11

True

Question 12

True or False: It is easy to admit difficulties

Answer 12

False, it is hard to admit

Question 13

When an ethical dilemma arises, the social worker should first consult what?

Answer 13

The code of Ethics as it is the most widely accepted source of information about ethics for SW.

Question 14

True or False: The primary mission of SW is to enhance human well-being and help meet the basic human needs of all people, in particular the needs and empowerment of people who are vulnerable, oppressed and living in poverty.

Answer 14

True

Question 15

True or False: You can only disclose information when you have consent or to prevent a foreseeable or imminent harm to a client or other identifiable person or when laws require disclosure without consent.

Answer 15

True:

For example in the event of child or elder abuse or Tarasoff (when identifiable person is id’d)

Question 16

True or False: Disclosure is allowed to third-party payers .

Answer 16

False, it is not allowed without consent

Question 17

True or False: When court of law requires disclosure without a client’s consent it is appropriate to ask that the court limit, withdraw, or seal the records.

Answer 17

True

Question 18

True or False: Privilege belongs to the client but if the client sues you, you are no longer obligated to maintain confidentiality

Answer 18

True.

Question 19

taking action through the channels: 1. colleague, 2. supervisor 3. agency admin 4. profession org 5. licensing board.

Answer 19

Whistle Blowing

Question 20

True or False: You must inform clients when services are from a student.

Answer 20

True

Question 21

Are there any exceptions to confidentiality?

Answer 21

Yes, lawsuits ONLY

Question 22

when these are issued you are to limit information once you are ordered to share

Answer 22

subpeona