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Groups Chapter MCQ > Communication Chapter 5 MCQ > Flashcards

Communication Chapter 5 MCQ Flashcards

1
Q

Communication

A

The transfer of information from one individual to another, or from one group to another

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2
Q

Language

A

A set of sounds that convey meaning because they are ogranised according to a set of rules

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3
Q

Utterences

A

Complete units of speech in spoken language

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4
Q

Semantic rules

A

Rules that determine the meaning of sounds and words

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5
Q

Grammer

A

Collection of morphological, syntactic and semantic rules that govern the production and comprehension of a language

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6
Q

Grammatical gender

A

Organisation of nouns along masculine, feminine and neutral dimensions

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7
Q

Pragmatics

A

The distinction between what a speakers words literally mean and the speakers intended meaning

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8
Q

Speech act theory

A

Theory proposing that speakers use language to perform specific actions

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9
Q

Locution

A

Non-ambiguous (literal) meaning of an utterance

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10
Q

Illocution

A

The speech act that is performed by an utterance

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11
Q

Perlocution

A

The unintended effects of an utterance

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12
Q

Indirect language

A

Use of language in which the intended meaning is not stated explicitly yet is commonly understood

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13
Q

Theory of conversational implicature

A

Grices theory argues that people are able to understand each other and communicate effectively because they follow various ‘rules’ of conversation

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14
Q

Cooperative principle

A

The principle that people follow a set of rules that enable communication to function effectively

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15
Q

Politeness

A

Proceess by which communicators frame their conversations in order to save the face of their interlocutors

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16
Q

Face

A

Peoples concern about their value or standing in the eyes of others

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17
Q

Positive face

A

A persons wish to be liked

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18
Q

Negative face

A

A persons wish not to be bothered

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19
Q

Universal norm

A

The culturally universal tendency to use more formal, polite language with people who are higher in status than ourselves, or higher in social istance from ourselves

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20
Q

Cultural frame switching

A

Because languages are learned in different cultural settings, different knowledge structures are learned and this influences thought

21
Q

Masculine generic language

A

Use of masuline words such as man and mankind to represent people in general

22
Q

Saying is believing effect

A

The tendency for a persons memory of individuals, groups or events to be influenced by what they have said about them

23
Q

Social markers

A

Features of language use that convey information about a speakers characteristics

24
Q

Matched guise technique

A

technique used to measure attitudes about a speaker based on the speakers language use

25
Q

Received pronunciation (RP)

A

Standard, high status spoken accent

26
Q

Speech accommodation theory

A

Theory asserting that people modify their speech style in converations to suit the context

27
Q

Speech convergence

A

Speech-style shift towars that of the listener

28
Q

Speech divergence

A

Speech-style shift awar from that of the listener

29
Q

Communication accommodation theory

A

Extension of speech accommodation theory, asserting that people modify their speech style and nonverbal behaviours in conversations to suit the context

30
Q

Common ground

A

Shared worldview between individuals

31
Q

Linguistic intergroup bias (LIB)

A

The tendency for people to describe ingroup positive and outgroup negative behaviours abstracly, but to descrive ingroup negative and outgroup positive behavious conccretely

32
Q

Linguistic expectancy bias

A

Interpersonal version of the linguistic intergroup bias, whereby people describe expected behaviours abstractly and unexpected behviours concretely

33
Q

Nonverbal communication

A

Everything that communicates a message but does not include words

34
Q

Social intellect

A

Set of skills involving the ability to infer peoples emotions, motives, intentions and personality, and the ability to communicate the same information about the self

35
Q

Co-verbal behaviours

A

Nonverbal behaviours that accompany speech and convery information to a receiver

36
Q

Interpersonal distance

A

The closeness between one person and another

37
Q

Facial expressions

A

Voluntary or involuntary changes in the face that convery informationto a recipient in conversation

38
Q

Display rules

A

Cultural rules governing the appropriateness of expressing emotions in particular contexts

39
Q

Gestures

A

Hand and arm movements that accompany verbal communication

40
Q

Emblems (quotable gestures)

A

Gestures that replace or substitutes for verbal communication

41
Q

Gaze

A

Looking at another persons eyes

42
Q

Eye contact (mutual gaze)

A

when two people are looking at each others eyes at the same time

43
Q

Nonverbal sensitiivity

A

Ability to descern other peoples thoughts, feelings and intentions from their nonverbal behaviour

44
Q

Motivational impairment effect

A

The ironic tendency for the motivation to hide deceit to make concealing deceit less effective

45
Q

Conversations

A

Interactions between individuals encompassing both verbal and nonverbal communication

46
Q

Back channel communication

A

Cues that let the speaker know that a person is listening

47
Q

Conversation analysis (CA)

A

the study of talk in interactions, which attempts to describe the structure and patterns of conversation

48
Q

Discourse analysis (DA)

A

Analysis of an entire communcative event located in a perticular sociohistoric context

49
Q

Computer-mediated communication (CMC)

A

Communcation via the use of computer networks

Groups Chapter MCQ (10 decks)

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