Communication and Negotiation L2

Question 1

Tell me about how you conduct yourself in negotiations.

Answer 1

Friendly
Methodical
Constructive

Question 2

Tell me about how you ensure good communication.

Answer 2

I try to ensure that communication is initially in person or over the phone. I follow up in writing to confirm the detail of what has been agreed. I do both to avoid miscommunication.

Question 3

Tell me about an example of when you have negotiated effectively.

Answer 3

The Bank Stow on the Wold
Accurately understood clients priorities
Detailed research of the market
Thorough proposal to tenants agent
Identified tenants priorities and sought a solution that found mutual compromise between client and tenant.

Question 4

Tell me about an example of when you have communicated effectively.

Answer 4

22 High Street Chipping Norton. Maintained good channel of communication between landlord and tenant where the relationship was deteriorating relying on solicitors. Continually reiterated each sides commitment to the deal.

Question 5

Give me an example of when you have communicated using a complex written report.

Answer 5

31 High Street Burford. Very detailed market appraisal with a break down of investment value and methodology, to demonstrate why I felt the value of the subject property differed from the anecdotal evidence the client had collected

Question 6

Tell me about your negotiating style.

Answer 6

Friendly
Methodical
Constructive

Question 7

Broadway – how did you negotiate settlement?

Answer 7

Proposal, and counter proposals, Stalled, Calderbank, 3rd Part Application. Settled before Independent expert.

Question 8

36 High Street Broadway. What tactics did you use?

Answer 8

Methodical examination of local market to support fair proposal.
Calderbank to demonstrate firm position.
Application to 3rd Party to demonstrate confidence.

Question 9

36 High Street Broadway. What did you label your correspondence as?

Answer 9

I always try to ensure the email title maintains the short address of the property, and on something like this I also include without prejudice subject to contract.

Question 10

36 High Street Broadway. What communication methods did you use, and why?

Answer 10

In person, phone and email.