Communication And Documentation

Question 1

base station

Answer 1

any radio Hardware containing a transmitter and receiver that is located in a fixed place

Question 2

cellular telephone

Answer 2

a little power portable radio that communicates through an interconnected series of repeater station calls cells

Question 3

Channel

Answer 3

in a sign frequency or frequencies that is used to carry voice and / or data Communications

Question 4

Channel

Answer 4

in a sign frequency or frequencies that is used to carry voice and / or data Communications

Question 5

closed-ended questions

Answer 5

questions that can be answered in short or single word response

Question 6

communication

Answer 6

the transmission of information to another person verbally or through body language

Question 7

culture imposition

Answer 7

when one person imposes his or her beliefs values and practices on another because he or she believes his or her ideas are superior

Question 8

dedicated line

Answer 8

a special telephone line that is used for specific point to point Communications also known as hotline

Question 9

documentation

Answer 9

the recorded portion of the EMTs patient interaction, either written or electronic. This becomes part of the patient’s permanent medical record

Question 10

duplex

Answer 10

the ability to transmit and receive simultaneously

Question 11

ethnocentrism

Answer 11

when a person considers his or her own culture values as more important when interacting with people of a different culture

Question 12

Federal Communication Commission (FCC)

Answer 12

the federal agency that has jurisdiction over Interstate and International Telephone and Telegram services and satellite Communications, all of which may involve in this activity

Question 13

interoperable communication system

Answer 13

a communication system that uses a voice over Internet Protocol (VoIP) technology to allow multiple agencies communicate and transmit data

Question 14

Med channels

Answer 14

VHF and UHF channels that the Federal Communication Commission has designated exclusive for EMS use

Question 15

mobile data terminal (MDT)

Answer 15

a small computer terminal inside the ambulance that directly receives data from the dispatch Center

Question 16

Multiplex

Answer 16

the ability to transmit audio and data signals through the use of more than one Communication channel

Question 17

noise

Answer 17

anything that dampens or up secures the true meaning of a message

Question 18

open ended questions

Answer 18

questions for which the patient must provide detailed to give an answer

Question 19

paging

Answer 19

the use of a radio signal and Voice or digital message that transmitter to pagers beepers or desktop monitor radios

Question 20

patient care report PCR

Answer 20

legal documents used to record all patient care activities. This report has direct patient care functions of also administrative and quality control functions

Question 21

rapport

Answer 21

a trusting relationship that you build with your patient

Question 22

repeater

Answer 22

a special base station radio that receives messages and signals on one frequency than automatically retransmits them on a second frequency

Question 23

scanner

Answer 23

a radio receiver that searches or scans across several frequencies until the message is completed ; the process is then repeated

Question 24

simplex

Answer 24

single frequency radio; Transmissions can occur in either direction but not simultaneously in both; when one party transmits, the other can only receive, and a party that is transmitting is unable to receive

Question 25

standing orders (Protocols)

Answer 25

written documents, signed by the EMS systems medical director, the outline specific directions, permissions, and sometimes prohibitions regarding patient care.

Question 26

telemetry

Answer 26

a process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with decoder at the hospital

Question 27

therapeutic communication

Answer 27

verbal and nonverbal communication techniques to encourage patients to express their feelings and to achieve a positive relationship

Question 28

trunking

Answer 28

telecommunication systems that allow a computer to minimize utilisation of a group of frequencies

Question 29

UHF ultra high frequency

Answer 29

radio frequencies between 300 and 3000 MHz

Question 30

VHF very high frequency

Answer 30

radio frequencies between 30 and 300 MHz