Communication And Documentation Flashcards
base station
any radio Hardware containing a transmitter and receiver that is located in a fixed place
cellular telephone
a little power portable radio that communicates through an interconnected series of repeater station calls cells
Channel
in a sign frequency or frequencies that is used to carry voice and / or data Communications
Channel
in a sign frequency or frequencies that is used to carry voice and / or data Communications
closed-ended questions
questions that can be answered in short or single word response
communication
the transmission of information to another person verbally or through body language
culture imposition
when one person imposes his or her beliefs values and practices on another because he or she believes his or her ideas are superior
dedicated line
a special telephone line that is used for specific point to point Communications also known as hotline
documentation
the recorded portion of the EMTs patient interaction, either written or electronic. This becomes part of the patient’s permanent medical record
duplex
the ability to transmit and receive simultaneously
ethnocentrism
when a person considers his or her own culture values as more important when interacting with people of a different culture
Federal Communication Commission (FCC)
the federal agency that has jurisdiction over Interstate and International Telephone and Telegram services and satellite Communications, all of which may involve in this activity
interoperable communication system
a communication system that uses a voice over Internet Protocol (VoIP) technology to allow multiple agencies communicate and transmit data
Med channels
VHF and UHF channels that the Federal Communication Commission has designated exclusive for EMS use
mobile data terminal (MDT)
a small computer terminal inside the ambulance that directly receives data from the dispatch Center
Multiplex
the ability to transmit audio and data signals through the use of more than one Communication channel
noise
anything that dampens or up secures the true meaning of a message
open ended questions
questions for which the patient must provide detailed to give an answer
paging
the use of a radio signal and Voice or digital message that transmitter to pagers beepers or desktop monitor radios
patient care report PCR
legal documents used to record all patient care activities. This report has direct patient care functions of also administrative and quality control functions
rapport
a trusting relationship that you build with your patient
repeater
a special base station radio that receives messages and signals on one frequency than automatically retransmits them on a second frequency
scanner
a radio receiver that searches or scans across several frequencies until the message is completed ; the process is then repeated
simplex
single frequency radio; Transmissions can occur in either direction but not simultaneously in both; when one party transmits, the other can only receive, and a party that is transmitting is unable to receive
standing orders (Protocols)
written documents, signed by the EMS systems medical director, the outline specific directions, permissions, and sometimes prohibitions regarding patient care.
telemetry
a process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with decoder at the hospital
therapeutic communication
verbal and nonverbal communication techniques to encourage patients to express their feelings and to achieve a positive relationship
trunking
telecommunication systems that allow a computer to minimize utilisation of a group of frequencies
UHF ultra high frequency
radio frequencies between 300 and 3000 MHz
VHF very high frequency
radio frequencies between 30 and 300 MHz
