Communication Flashcards
1
Q
How to show good Communication to your patient?
A
Therapeutic Communication: understanding of both the content and feelings expressed by responding in kind.
Attentive Listening: Active listening to a message
Physical Attending: This portrays a full attention span and interest
2
Q
What is LEAPS Communication Model?
A
Listen Empathy Ask – probe Paraphrasing Search for and agree on a solution
