communication Flashcards
onion theory of communication
cultivates emotional intimacy love and understanding
increase probability that relationship will last
problems often due to poor communication
communication
is a learned behaviour
learn filters based on socially acceptable conversation as we grow up
goals of communication
get the job done
relational goal
identity management goal
genderlects
differences in how people socialized as men and people socialized as women communicate
conversations across genders are typically harder
brizendine
claimed women have higher speech quantity due to hormones during fetal development
not supported by other research
tannen
critics claim approach is unidimensional basing gender only on biological sex
overall research on gender differences
differences overall in many areas of communication are small
communication and culture
North American people disclose more personal information in their communication than some asian and latin cultures
emoticons
facial symbols used in online communications
avatar
computer users online representation of him or herself in 2/3d art
active listening
non-verbal communication that assures your partner you are attentive
non-defensive listening
focus attention on partners concerns without being defensive
becoming a more effective listener
barriers- information overloud or preoccupation
interpretation- dependant on nature of r/ship or mood
harsh words- can escalate
overgeneralization
making statements that exaggerate the frequency of a particular issue
overkill
a common mistake that couples make
threatening the worst and not meaning it
