Communication Flashcards

1
Q

Exchange of information between two parties

A

Communication

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2
Q

Elements of Communication: Encoder (Message)

A

Sender

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3
Q

Elements of Communication: Decoder (Message)

A

Receiver

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4
Q

Elements of Communication: A method to send message.

A

Channel

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5
Q

Elements of Communication: Actual Message

A

Content

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6
Q

Elements of Communication: Where? How?

A

Context

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7
Q

Types of Communication: Words

A

Verbal

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8
Q

Types of Communication: Written

A

Verbal

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9
Q

Types of Communication: Spoken

A

Verbal

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10
Q

Types of Communication: Sign Language

A

Verbal

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11
Q

Types of Communication: Needs interpretation

A

Non-Verbal

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12
Q

Types of Communication: Emphasize, Contradict, Substitute

A

Non-Verbal

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13
Q

Types of Communication: This is Vague

A

Non-Verbal

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14
Q

BPD

A

Bipolar Personality Disorder

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15
Q

EUPD

A

Emotional Unstable Personality Disorder

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16
Q

FPPEKT

A

Facial Expression
Proxemics
Paralanguage
Eye Contact
Kinesics
Touch

17
Q

Distance Zone

A

Proxemics

18
Q

Distance Zone: (0-18inch) Relationship

A

Intimate Zone

19
Q

Distance Zone: (18-36inch) Family and Friends

A

Personal Zone

20
Q

Distance Zone: (4-12ft) Doctor or talking to a receptionist in a 5-star hotel

A

Social Zone

21
Q

Distance Zone: (12-25ft)

A

Public Zone

22
Q

The words that you say can change its meaning depends on how you say it. with tone, rate, and volume

A

Paralanguage

23
Q

Don’t stare, patient can be anxious

A

Eye Contact

24
Q

Body Language

A

Kinesics

25
Q

Listening attentively to what the patient is saying (verbal and non-verbal)

A

Active Listening

26
Q

SOLER

A

Sit Squarely
Open body position/posture
Lean towards the patient
Eye Contact
Relax

27
Q

5 types of Touch:

A

Functional
Social Polite
Friendship Warmth
Love Intimacy
Sexual Arousal

28
Q

Types of Touch: doing nursing procedure

A

Functional

29
Q

Types of Touch: Palpating HR

A

Functional

30
Q

Types of Touch: Nagmamano/bless sa lola at lolo

A

Social Polite

31
Q

Types of Touch: Shaking hands in business

A

Social Polite

32
Q

Types of Touch: BFF Holding Hands

A

Friendship Warmth

33
Q

Types of Touch: Hugging a friend

A

Friendship Warmth

34
Q

Types of Touch: Touch that you do with your loved ones

A

Love Intimacy

35
Q

Types of Touch: Hugging Parents

A

Love Intimacy

36
Q

Types of Touch: Kissing in Wedding

A

Love Intimacy